Experience

TimeXtender

• United States
• Software Development
• 1 - 100 Employee

• People Administrator

  • Mar 2021 - Present

  Seattle, Washington, United States

• Global Alliance Operation Lead

  • Dec 2018 - Present

  United States

• Global Alliance - Operations Lead

  • Feb 2019 - Present

  Bellevue WA

• Commercial Assistant

  • May 2018 - Present

  Bellevue WA Support the office in it's day to day needs Help to promote Mindfulness with in the culture of the office Support the Commercial Team in completing task. This role is fluid and I am gaining new knowledge every day

• Partner Sales Operations

  • Nov 2018 - Dec 2018

  United States



Concentric

• United States
• Security and Investigations
• 100 - 200 Employee

• Administrative Assistant

  • Nov 2015 - Present

  · Using multiple different computer systems · Creating processes to reduce back logs of work while continuing current projects · Tracking work progress and creating ways for all employees to see the progress.



GoSolid

• Project Manager

  • Oct 2016 - Apr 2018

  Seattle Project Manager at a boutique Ecommerce web development consulting agency. Managed concurrent projects for 1-4 clients across a cross-functional team of developers, designers, project managers and QA specialists. Facilitated custom Magento Ecommerce projects of various sizes using a proprietary Project Management software that I worked closely with the CEO to optimize specifically for our needs. Instituted and maintained KPI reporting using SQL to track and achieve weekly revenue… Show more Project Manager at a boutique Ecommerce web development consulting agency. Managed concurrent projects for 1-4 clients across a cross-functional team of developers, designers, project managers and QA specialists. Facilitated custom Magento Ecommerce projects of various sizes using a proprietary Project Management software that I worked closely with the CEO to optimize specifically for our needs. Instituted and maintained KPI reporting using SQL to track and achieve weekly revenue goals. Communicated directly with clients to determine their specific needs and worked with developers to scope out and estimate each project. Lead daily standups as Scrum Master. Scheduled all work assignments for a cross-functional team. Performed functional and cross-browser testing of custom Ecommerce features using such tools as Browserstack, Email on Acid, and SQL reports. Show less



KIRKLAND DERMATOLOGY ASSOCIATES PLLC

• Office Manager

  • Mar 2015 - Nov 2015

  · Coordinated employees schedules, maintained/approved time off and coordinated sick leave coverage. · Maintained Pay Roll budgetary requirements through appropriate staffing based on workload requirements · Welcomed customers by greeting them, in person or on the telephone; answering or directing inquiries to appropriate personnel as needed · Responsible for interviewing and hiring of employees, counseling, disciplinary actions in order to maintain a positive and healthy work… Show more · Coordinated employees schedules, maintained/approved time off and coordinated sick leave coverage. · Maintained Pay Roll budgetary requirements through appropriate staffing based on workload requirements · Welcomed customers by greeting them, in person or on the telephone; answering or directing inquiries to appropriate personnel as needed · Responsible for interviewing and hiring of employees, counseling, disciplinary actions in order to maintain a positive and healthy work environment · Conducted staff training and development, preparation of job descriptions, responsibilities and staff assessments · Analyzed current telecom systems, researched cost saving alternatives and transitioned office to new cost saving provider with minimal disruption to office productivity. · Established employee handbook and day-to-day policies · Increased patient and employee satisfaction as evident through customer satisfaction reviews Show less



Vitreoretinal Associates of Washington

• United States
• Medical Practices
• 1 - 100 Employee

• NEW PATIENT COORDINATOR

  • May 2013 - Mar 2015

  · Created the roll of New Patient Coordinator by developing current and future operational work flows; implemented work flows with cost saving/error reduction operations; developed streamlined reporting procedures; and revised budgetary and personnel requirements. · Coordinated all incoming referrals for seven doctors, obtained all patient demographics, liability and eligibility of insurance as well as patient scheduling · Ensured all employees were trained and updated with all new… Show more · Created the roll of New Patient Coordinator by developing current and future operational work flows; implemented work flows with cost saving/error reduction operations; developed streamlined reporting procedures; and revised budgetary and personnel requirements. · Coordinated all incoming referrals for seven doctors, obtained all patient demographics, liability and eligibility of insurance as well as patient scheduling · Ensured all employees were trained and updated with all new procedures for new patient and insurance changes. · Maintained multiple doctor’s patient and surgical schedules. Verified insurance benefits for appropriate scheduled procedures. · Verified insurance for every visits before a patient is seen. · Learned and used multiple computer systems to maintain all schedules. Show less



Oregon Health & Science University

• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Coordinator

  • Nov 2012 - May 2013

  · Front-line patient contact; greeting and checking patients in and out; gathering patient information; screening for financial eligibility; managing clinic templates; confirming health care coverage; obtaining referrals; arranged for specific patient needs for the time of the appointment, including interpreters, wheelchairs, etc. · EPIC Hyperspace trained and qualified for scheduling Patients



Kells Irish Restaurant and Pub

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Mar 2008 - 2013

  · Hosting, greeting and seating customers. · Maintaining a reservation book. · Keeping customers happy in difficult situations while also following Oregon State’s laws for serving. · Assisted in planning and execution of seasonal marketing venues · Streamlined kitchen workflows – 15% increase in productivity over previous time frame the year before. · Coordinated numerous sales/Marketing opportunities with international high profile guests · Ensuring that our high… Show more · Hosting, greeting and seating customers. · Maintaining a reservation book. · Keeping customers happy in difficult situations while also following Oregon State’s laws for serving. · Assisted in planning and execution of seasonal marketing venues · Streamlined kitchen workflows – 15% increase in productivity over previous time frame the year before. · Coordinated numerous sales/Marketing opportunities with international high profile guests · Ensuring that our high profile guest’s needs were known and all requests’ were attended to before guest arrived as well and any needs that arose during their stay with us. Show less



Valley Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Representative

  • Jun 2006 - Oct 2007

  · Patient Service Representative – Responsible for scheduling patients/scheduling doctors/updating patient information and insurance · Maintaining all scheduling as well as accurate records kept during the transition from paper charts to EMR (Electronic Medical Records). · Trained on numerous medical software for scheduling, insurance, EMR Valley Medical Center - Lewiston: · Receptionist for pediatric clinic - Responsible for scheduling patients/Scheduling doctors/updating patient… Show more · Patient Service Representative – Responsible for scheduling patients/scheduling doctors/updating patient information and insurance · Maintaining all scheduling as well as accurate records kept during the transition from paper charts to EMR (Electronic Medical Records). · Trained on numerous medical software for scheduling, insurance, EMR Valley Medical Center - Lewiston: · Receptionist for pediatric clinic - Responsible for scheduling patients/Scheduling doctors/updating patient information and insurance as well as Insurance billing for clinic Show less



Valley Medical Center Lewiston ID

• Patient Care Coordinator

  • May 2001 - May 2006