Experience

KONE Gl

• Finland
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales Specialist

  • Nov 2019 - Present

  Responsibilities and projects: 1. Translations: - for marketing newsletters - for web shop (cooperation with IT) - for videos - for other departments (cooperation with KONE offices around the world) 2. Handling inbox: - manual orders - indentification of spare parts - returns - managing deliveries - blocks and registrations etc. 3. SAP tasks: - manual orders - adding, removing blocks - changing customers data - discounts - tracking info - prices and discounts - reports: CI daily report, Blocked delivery report, Pending sales report, non-stock report - free of charge orders and credit notes - invoices and order confirmations etc. 4. Marketing, campaigns and content creation: - teasers and dynamic pages in web shop - marketing newsletters design and content - organizing work of Fast Team to send emails to customers - creating and editing videos with instructions - creating individual discount codes for campaigns 5. Direct engagement with customers: - negotiating prices, orders, conditions - calls to all customers to promote sales campaigns - carrying out trainings on how to use our web shop etc. 6. Internal tasks: - creating and updating internal instructions on registrations - gathering feedback from internal customers Show less