Director of Stewardship

• May 2020 - Present

Vice President and Prevention Services Director

• Jan 2017 - Oct 2019

Responsible for day-to-day operations of large department that serves over 10,000 youth annually. Key responsibility includes oversight of up to eight Health and Human Services contracts with annual budget of $1.8 million. Duties include oversight of staffing, collaborative agreements, compliance, outcomes and quality. • Enhanced current relationships and built new partnerships for service delivery and resources • Expanded services to include additional locations and counties. Secured funding through HHSC to support department and agency over the next five years ($9.15 million)• Created agencies quality management standards and developed agencies staff evaluation tools and guidelines• Developed departmental practices and procedures that improved quality, program reporting and provides analysis of staff productivity. Changes implemented have strengthened collaborations and improved departmental efficiencies• Created internal audit process that resulted in highest score achieved during HHSC audit• Assessed department and agencies quality management compliance expectations for contract compliance and created new quality management standards and agency staff evaluation tools and guidelines• Created internal audit process that resulted in highest score achieved during HHSC auditActive leader of the Network of North Texas Substance Abuse Providers and currently serving as Secretary. Represents agency at Association of Substance Abuse Programs meeting in Austin.

Vice President, Development and Communications

• Jan 2014 - Jan 2017

Creating and implemented strategic development plan and raised revenue through individual gifts, ART FROM THE HEART Celebrity Art Auction event, corporations, foundations, United Way of Metropolitan Dallas and government entities. Responsible for all managing all aspects of agency marketing, branding and communications. Organized and actively participated in Board led Marketing and Development committees. Directly supervised Marketing Coordinator and interns.• Successfully obtained HHSC grants to expand Prevention Services into Hunt and Rockwall Counties • Actively participated on Board led agency rebranding committee that resulted in the agency rebrand in early 2018Additional responsibilities included the oversight of the Education Services department that consist of four intervention programs. Successfully managed each of these programs and improved outcome tools and marketing process. Supervised 7 contract staff. • Created new intervention program “Smart Decisions” that provides youth with needed services and raised revenue for our agency • Rebranded and redesigned truancy intervention program when truancy laws changed• Increased referrals to program that increased revenue

Director of Development

• Nov 2005 - Jan 2014

Created and implemented strategic development plan and raised revenue through individual gifts, foundation grants, and government. Developed and implemented stewardship process. Responsible for all agency marketing, branding and communications. Organized and actively participate in Board led Marketing and Development committees. Directly supervised Marketing Coordinator and interns. • Created and managed several events to raise funds and awareness for Youth 180, Inc. (then Dallas Challenge) that included: “Race for the Kids”, “Fore the Kids Golf Tournament” and “ART FROM THE HEART Celebrity Art Auction & Benefit”• Successfully doubled our HHSC contracts that brought in needed revenue and allowed our agency to expand services provided to youth and families • Obtained funding from United Way of Metropolitan Dallas; Office of Juvenile Justice, and Juror Fund• Oversight of creation of first and second agency website and agency rebrand in 2004

Office Manager/Executive Assistant

• Nov 2000 - Nov 2005

Responsible for office operations and administration for seven offices. Duties included HR, office upkeep, purchasing and lease negotiations, board communications and writing meeting minutes. Assisted with accounts payable, marketing, and special events. Supervised administrative staff.• Created and developed monthly training for 6 administrative support staff• Created policies and assisted with agencies Strategic Planning process• Provided leadership and oversight of 5 office closures

Assistant Operations Manager

• 1997 - Nov 2000

Responsible for managing medical offices and providing administration for maternal fetal medicine practice. Duties included Human Resources, payroll management, personnel administration and clinical and office staff recruitment and orientation. • Ensured compliance with policies and procedures and federal regulations (EEOC, FMLA, HIPAA)• Provided critical coordination and support during company merge (was originally Newborn and Pediatric Healthcare)• Obtained certification as Medical Office Manager