Experience

Zep UK

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Purchasing Assistant

  • Nov 2021 - Present

  I am responsible for procurement activities and support operationally the feasibility of the Company’s production plan, ensuring the targeted results and respecting the level of quality, timing and costs required. I cooperate on a daily basis with other internal departments (R&D, Logistic, Warehouse and Production). *Supporting purchasing activities of raw materials *Managing purchase orders, ensuring the follow up and the delivery required. *Anticipating any risk on quality and/or delivery issue and implement quickly corrective actions in case of non-conformity. *Analyzing, implementing and following up the KPIs. *Price negotiation with suppliers. *Supporting in the supplier evaluation process Show less



ABS Group

• Furniture and Home Furnishings Manufacturing

• Client Services and Operations Coordinator

  • Sep 2017 - Oct 2021

  I was responsible for overall audit scheduling activities and account management services for a dedicated group of clients across Europe. Key Responsibilities: •Relationship development and relationship management with key individuals and decision makers at assigned clients. •Coordinating audit scheduling with client and auditors •Auditor diary management •Key point of contact for clients - information gathering about clients’ processes, certification needs and accreditation requirements and answering clients’ questions about the certification process. •Preparation of proposals and sales contracts •Management and maintenance of client certification database and certification website Show less



Salford Royal Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Patient Liaison Officer

  • Jan 2017 - Sep 2017

  I assisted the Complaints Manager to run the service and act as a liaison for patients when they have any concerns relating to services provided by Salford Royal Hospitals NHS Trust and helped to resolve concerns as quickly as possible. Key Responsibilities included: •Communicating with patients via face-to-face meeting or telephone to discuss their concerns and offer advice •Advising all patients and carers on the complaint process •Created and maintained complex and comprehensive records containing sensitive and personal data •Planned, facilitated and attended meetings between consultants, nursing staff and patients to address patient concerns Show less



BOC UK & Ireland

• United Kingdom
• Mechanical Or Industrial Engineering
• 700 & Above Employee

• Project Coordinator and Data Protection Officer

  • Oct 2014 - Oct 2016

  I worked as a Data Protection & Master Data Officer on a Global Data Migration Project. My overall aims were to ensure the UK & Ireland business were compliant with the Data Protection Act and to assist and support the Data Protection Manager in implementing a Data Cleansing Program. I took voluntary redundancy whilst in this role following a company restructure. Key Responsibilities Included:•Key point of contact for the business on legislation compliance•Coordinated Project Manager activities against target•Actioned Subject Access Requests in written report form for Data Subjects •Participated in working groups and delivered training communicating the risk of data breach/personal data use •Spotted process improvement/cost savings through Data Analysis & Route-cause analysis Show less

• Account Manager

  • Apr 2013 - Oct 2014

  In this role I was responsible for managing high spend wholesaler accounts who bought supplies from BOC Gases. Responsibilities: •Reactive outbound calls responding to sales leads to generate new business•Capturing lead information into CRM tool and monitoring opportunity pipeline in Salesforce•Managing an inbound telephone line for managed customers•Hands on account management to a portfolio of 170 key high-spend customers•Provide quality customer-relationship management – regularly contacting managed customers, spotting upselling opportunities, visiting customers to discuss price negotiation and product requirements. •Supporting and working on Sales Campaigns with the Marketing Team to aid revenue generation•Assisted in the co-ordination of and attended tradeshows for new and existing customers Show less