Experience & Communication Manager - Remote Projects at Digital Schools

• Sep 2020 - Present

▪️ 360º management of the experience and communication between organization, employees and customers. ▪️ Organization of objectives, times, responsibilities and resources obtaining 85-90% satisfaction in customer experience. ▪️ Expert in customer loyalty, achieving a 60-70% contribution to the overall KPI's of the team in the 2 annual launches reaching up to 240 students, which represents a turnover of 250,000 €/year. ▪️ Creation of a Wiki for the documentation and monitoring of internal processes, which translates into greater productivity, clarity and effective communication between team members. Show less

Asistente Personal del Director

• Jul 2018 - Present

▪️ Agenda management: Coordination of meetings, trips and events. ▪️ Inbox management: Filtering, prioritizing and responding to e-mails. ▪️ Meeting coordination: Scheduling, preparation and follow-up of meetings. ▪️ Travel & events coordination: Booking flights, accommodation and transportation. ▪️ Reporting: Preparation of follow-up and analysis reports. ▪️ Contract and benefits review: Review of contracts and benefits to ensure compliance with terms and conditions. ▪️ Agenda management: Coordination of meetings, trips and events. ▪️ Inbox management: Filtering, prioritizing and responding to e-mails. ▪️ Meeting coordination: Scheduling, preparation and follow-up of meetings. ▪️ Travel & events coordination: Booking flights, accommodation and transportation. ▪️ Reporting: Preparation of follow-up and analysis reports. ▪️ Contract and benefits review: Review of contracts and benefits to ensure compliance with terms and conditions.

Talent Acquisition Specialist

• Apr 2018 - Jul 2018

▪️ Recruitment, selection and management of personnel in a national IT consulting company.▪️ Effective communication and coordination between different departments and offices, assuming a new role in a period of 10 days due to personnel emergencies.▪️ Contact and follow-up of processes and needs with large multinational clients.▪️ Coordination of a team of recruiters composed of 6 members.▪️ Internal promotion in a period of 12 months (recruiter-consultant-manager), achieving trust and greater responsibilities from my department and direct bosses. Show less

IT Recruitment Technician

• Jul 2017 - Apr 2018

▪️ Recruitment: candidate profiling · recruitment · publication of offers · follow-up of applications · contact with clients · negotiation of conditions · establishment of priorities · support to the management of the department.▪️ Administration: employee management · onboarding · project assignment · vacation control, absences and leaves · resolution of doubts and incidents · expense sheets.

IT Recruitment Technician

• Mar 2017 - Jul 2017

▪️ Management of the client portfolio and all its processes, detecting needs and covering them in 100% of the processes. ▪️ Achievement of objectives in more than 100% in all quarters of the year, reporting directly to the Director of Consulting and project managers in technology companies. ▪️ Elaboration and publication of offers · screening of curricula · direct search of candidates · conducting interviews · company presentation · preparation of reports · contact with Area Managers and Project Managers for the optimal management of the processes · welcoming new recruits · contract signing. Show less

Recruiter IT

• Jul 2016 - Mar 2017

▪️ Management of the client portfolio and all its processes, detecting needs and covering them in 100% of the processes. ▪️ Achievement of objectives in more than 100% in all quarters of the year, reporting directly to the Director of Consulting and project managers in technology companies. ▪️ Recruitment consultant, responsible for the search and selection of professionals in the ICT field: Analysis of profiles and client needs · Insertion and management of offers in main recruitment sources · Publication and management of offers in new recruitment sources · Internal database management · Telephone and face-to-face interviews with candidates · Curricular screening · Pre-selection, selection and presentation of candidates to the customer · Closing of selection processes · Follow-up of candidates in projects. Show less

Recruiter IT (Beca Selección)

• Apr 2016 - Jul 2016

▪️ Recruitment consultant, responsible for the search and selection of professionals in the ICT field: Insertion and management of offers in main sources of recruitment (Infojobs, Monster, Linkedin, Trabajos.com) · Internal database management · Support in the selection of all types of IT profiles for the largest multinationals in the sector · Telephone interviews with candidates · Negotiation. ▪️ Recruitment consultant, responsible for the search and selection of professionals in the ICT field: Insertion and management of offers in main sources of recruitment (Infojobs, Monster, Linkedin, Trabajos.com) · Internal database management · Support in the selection of all types of IT profiles for the largest multinationals in the sector · Telephone interviews with candidates · Negotiation.

Specialist Own Store

• Feb 2015 - Feb 2016

Advises on products and services to individuals, self-employed and companies. Advises on products and services to individuals, self-employed and companies.

Educadora/Formadora

• Apr 2013 - Oct 2013

Elaboración y aplicación de unidades didácticas para niños. (Santander CRUE CEPYME Prácticas en Empresas). Elaboración y aplicación de unidades didácticas para niños. (Santander CRUE CEPYME Prácticas en Empresas).

Pedagoga

• Oct 2011 - Mar 2012

Development and implementation of projects for children with Pervasive Developmental Disorders, Conduct Disorders and improvement of Social Skills. Development and implementation of projects for children with Pervasive Developmental Disorders, Conduct Disorders and improvement of Social Skills.

Au pair

• Jan 2011 - Jun 2011