Experience

SkinSpirit

• United States
• Medical Practices
• 200 - 300 Employee

• Manager

  • Apr 2019 - Present



Dermapure Ltd

• United Kingdom
• Personal Care Product Manufacturing
• 1 - 100 Employee

• sales and customer service executive

  • Mar 2015 - Apr 2019

  key responsabilities to answer the telephone providing customer service support to all customers looking to stock the brand.To call existing customers on a monthly basis assisting them with anything they need to improve there skills and needs.To manage 1 company inbox and process monthly incentives.To increase and close sales, upselling at all times to existing business.To make feedback and follow-up calls to new and existing business following up on external development managers meetings.To respond to new business enquiries quickly to ensure the lead opens and convert new business over the telephoneTo source new clinics in accordance with specification required.To take down orders and input orders onto computer system.Collating documentation for information packs, and making information packs.



trueskin advanced skin clinics

• Aesthetician

  • May 2014 - Mar 2015

  First role withing the aesthetic industry prividing advanced treatments to include laser hair and tattoo removal, 3D Lipo, facial peels and retailing to customers. Covered reception from time booking in customers for repeat treatments, stock taking and closing the salon in the evenings First role withing the aesthetic industry prividing advanced treatments to include laser hair and tattoo removal, 3D Lipo, facial peels and retailing to customers. Covered reception from time booking in customers for repeat treatments, stock taking and closing the salon in the evenings



Equilibrium

• India
• Education Administration Programs

• senior therapist

  • Nov 2013 - May 2014

  Key responsibilities Opening and closing the salon, stock take and ordering, providing treatments and mentoring employees, researching and learning latest treatments to keep upto date with the market, redesigned the salon for refitting, updated the website and responsible for facebook Key responsibilities Opening and closing the salon, stock take and ordering, providing treatments and mentoring employees, researching and learning latest treatments to keep upto date with the market, redesigned the salon for refitting, updated the website and responsible for facebook



The Thames Club

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• senior therapist

  • Oct 2010 - Oct 2013

  Provided a full range of treatments and assisted the manager with key duties. Responsible for opening and closing the spa, stock takes and ordering, cashing up, return to work/sickness interviews, recording and submitting targets for sales and commission.Overall customer satisfaction helping to provide a 5 * experience. Provided a full range of treatments and assisted the manager with key duties. Responsible for opening and closing the spa, stock takes and ordering, cashing up, return to work/sickness interviews, recording and submitting targets for sales and commission.Overall customer satisfaction helping to provide a 5 * experience.



Bodyworks Health&Beauty

• Wellness and Fitness Services

• beauty therapist

  • Apr 2009 - Oct 2010

  My first full time role within the industry, providing a range of treatments and reception cover. Developed my skills on treatments, customer care and how to run a salon My first full time role within the industry, providing a range of treatments and reception cover. Developed my skills on treatments, customer care and how to run a salon



Next Retail Ltd

• India
• Retail
• 200 - 300 Employee

• sales assistant

  • Jul 2006 - Jun 2009

  Started as a Saturday sales assistant on the ladies department and was quickly promoted to a administration role. My roles included cashing up, assisting with opening and closing the store, stock take, directory orders, window dressing, face changing in line with season change, training new starters and assisting the shop floor when needed Started as a Saturday sales assistant on the ladies department and was quickly promoted to a administration role. My roles included cashing up, assisting with opening and closing the store, stock take, directory orders, window dressing, face changing in line with season change, training new starters and assisting the shop floor when needed