Victoria Hess

Domestic Violence Shelter Advocate/ Crisis Counselor Advocate at Center for Victims
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

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Bio

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Domestic Violence Shelter Advocate/ Crisis Counselor Advocate
      • Jun 2020 - Present

      Provided advocacy and ensured confidentiality to all clients at Center for Victims. Answered the 24-hour crisis hotline for victims of all crimes (Domestic Violence, Sexual Assault, Survivors of Homicide victims, LAP calls, etc.) Provided Crisis intervention for shelter clients and over the hotline. Completed intakes, discharges, goal plans and other related paperwork for shelter residents. Conducted group and individual counseling to Center for Victims clients. Provided shelter for qualified persons, arranged medical and law enforcement services as necessary along with provided childcare to shelter residents. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Anti-Human Trafficking Intern
      • Oct 2020 - May 2021

      Provided case management services to assigned clients that included assistance with housing, employment, crisis intervention, food, life skills, coordinate services, etc. Helped clients navigate systems to receive necessary services. Assisted with opening a drop-in center and pantry for survivors to receive comprehensive services. Conducted outreach to 28 counties within The Salvation Army’s territory in Western Pennsylvania to facilitate county-wide plans, participate in coalition building, identify gaps in services and resource share. Consistently updated data entry for documentation of client services, outreach efforts and partnership work. Conducted research on programs addressing human trafficking and completed a program evaluation assessing The LIGHT Project. Assisted with grant proposals and wrote a grant proposal to a local foundation for the program. Show less

    • United States
    • Libraries
    • 1 - 100 Employee
    • Library Social Work Intern
      • Oct 2019 - May 2020

      Provided resources and support to library patrons. Helped with the teen after school program and created a teen discussion group to help with mental health concerns. Connected with many organizations to bring in speakers to present on social issue topics. Created a manual for all library staff to utilize. Collaborated with local organizations to provide a summer food program for children of the library. Assisted with the Human Dignity Project of Monroeville. Created a format for an intergenerational breakfast program for the younger and older residents of Monroeville to come together and discusss then and now. Show less

    • Counselor Advocate
      • Sep 2018 - Aug 2019

      Provided advocacy and ensured confidentiality to all clients at Center for Victims. Worked within the call center and answered the 24-hour crisis hotline for victims of all crimes (Domestic Violence, Sexual Assault, Survivors of Homicide victims, Burglary, LAP calls, etc.) Registered clients for the Jail Notification program, worked alongside Allegheny County Jail and notified victims of defendant’s release, transfers, escapes, etc. Performed crisis counseling over hotline and in person. Provided referrals to Legal Advocacy, Trauma therapy, and Victim’s Compensation program. Connected clients to appropriate resources such as housing, mental health services, legal assistance, medical services and financial assistance. Show less

    • Domestic Violence Shelter Advocate/ Crisis Counselor Advocate
      • Aug 2017 - Sep 2018

      Provided advocacy and ensured confidentiality to all clients at Center for Victims. Answered the 24-hour crisis hotline for victims of all crimes (Domestic Violence, Sexual Assault, Survivors of Homicide victims, Lethality Assessment Protocol calls, etc.) Provided Crisis intervention for shelter clients and over the hotline. Completed intakes, discharges, goal plans and other related paperwork for shelter residents. Conducted group and individual counseling to Center for Victims clients. Provided shelter for qualified persons, arranged medical and law enforcement services as necessary along with provided childcare to shelter residents. Show less

Education

  • University of Pittsburgh
    Master of Social Work - MSW, Social Work
  • Edinboro University of Pennsylvania
    Bachelor's of Science, Psychology

Community

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