Experience

Down Syndrome Association of West Michigan (DSAWM)

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director Of Communications

  • Jun 2019 - Present

• Administrative Assistant

  • Nov 2017 - Present



Grand Rapids Art Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Services Associate

  • Jan 2016 - Jul 2017

  • Greeted and offered exceptional customer service to museum guests• Utilized Certified Tourism Ambassador training to assist and provide information to local patrons and guests visiting the Grand Rapids area• Managed email correspondence with patrons and assisted callers over the phone • Regularly communicated with other departments and museum staff and provided assistance for the completion of interdepartmental tasks and projects• Acted as an ambassador for the museum and Grand Rapids during popular local events, including ArtPrize and Festival of the Arts• Processed various transactions and managed cash handling responsibilities• Processed incoming mail, including copying, filing, and delivery• Provided oversight and security in museum galleries



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Student Employment Office Student Assistant

  • Feb 2013 - Dec 2015

  • Provided customer service and support, including employment assistance and information regarding university life, to students, faculty, employers, and university visitors• Assisted students with the completion of employment paperwork including I-9 and tax forms• Responsibly processed and uploaded sensitive and confidential data into Banner and OnBase database systems• Assisted with the development and implementation of major projects related to student employmento Summer Job Fair (March 2014, March 2015)o Student Employee Appreciation Week (April 2013, April 2014, April 2015)



Challenging Heights School

• Administrative Assistant Intern

  • Jun 2015 - Jul 2015

  • Provided secretarial support to Challenging Heights School staff• Interacted with school children to develop and improve literacy skills and comprehension• Assisted with advocacy projects related to the mission of Challenging Heights • Provided secretarial support to Challenging Heights School staff• Interacted with school children to develop and improve literacy skills and comprehension• Assisted with advocacy projects related to the mission of Challenging Heights



Gerald R. Ford Presidential Museum

• Collections Intern

  • May 2014 - Aug 2014

  • Independently catalogued several hundred artifacts into TMS database system• Assisted with object unpacking and accessioning, including assessing objects for condition and signs of damage• Collaborated with museum staff to complete label making, exhibit construction, and object layout for an exhibit, Taking the Seas: The Rise of the American Aircraft Carrier • Completed independent research for an online project, This Day in Naval History • Independently catalogued several hundred artifacts into TMS database system• Assisted with object unpacking and accessioning, including assessing objects for condition and signs of damage• Collaborated with museum staff to complete label making, exhibit construction, and object layout for an exhibit, Taking the Seas: The Rise of the American Aircraft Carrier • Completed independent research for an online project, This Day in Naval History



Ella Sharp Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Collections Intern

  • Jun 2012 - Aug 2012

  • Worked independently to review and archive documents and artifacts related to local history and the life of the Sharp family• Collaborated with the museum’s former Director to complete research and design an exhibit, History of the American Red Cross – South Central Michigan Chapter • Worked independently to review and archive documents and artifacts related to local history and the life of the Sharp family• Collaborated with the museum’s former Director to complete research and design an exhibit, History of the American Red Cross – South Central Michigan Chapter