Victoria Ferrero
Client Relations Director at Estrella Law- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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French Professional working proficiency
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Portuguese Professional working proficiency
Topline Score
Bio
Experience
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Estrella Law
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United States
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Law Practice
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1 - 100 Employee
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Client Relations Director
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May 2022 - Present
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Real Estate Agent
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Sep 2012 - Present
• Managing all contact (phone, e-mails, website, etc.) from prospect clients interested in renting properties available. Identifying their key priorities and offering options meeting such expectations. • Arranging visits to apartments as well as check-in and check-outs. • Handling all arising issues with customers staying in any of the mentioned properties and resolving these immediately (plumbing, electricity, general maintenance, maid, etc.). • Negotiating initial rates as well as renovations, fees involved, and adjustments. • Receiving payments in cash and monitoring payments through electronic methods (bank wire, PayPal, credit cards, etc.) solving any discrepancy in the amounts as well as handling any refund request when applicable. Show less
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Babel Hotels & Apartments
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Argentina
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Real Estate Agents and Brokers
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1 - 100 Employee
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Sales Manager
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Jun 2019 - Apr 2022
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Freelance Translator
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Jun 2013 - Oct 2013
Performed translations in freelance mode from English to Spanish and Spanish to English. Namely, IT user manuals, laws, testimonies and contracts among other legal documentation. Delivered promptly and with a high level of proficiency and professionalism. Performed translations in freelance mode from English to Spanish and Spanish to English. Namely, IT user manuals, laws, testimonies and contracts among other legal documentation. Delivered promptly and with a high level of proficiency and professionalism.
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TIARG S.A.
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France
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Facilities Services
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Translator/Interpreter & Executive Assistant
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Jan 2007 - Nov 2012
• Performed administrative tasks as a personal assistant for senior project managers. • Excelled as hostess planning business & social events for international guests. • Booked accommodation, ground transportation and flights as well as restaurants, shows and city tours for corporate company members and partners. • Was responsible for translating reports & presentations from Spanish to English & English to Spanish along with creation, revision & translation of new features for user manual of an application for measuring market execution. • Participated in the selection process of applicants for joining team work. Show less
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Turimagen
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Design Services
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Freelance Translator & Simultaneous Interpreter
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Jun 2005 - Dec 2005
Performed translations for website contents related to the tourism industry. Performed translations for website contents related to the tourism industry.
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Education
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Universidad Tecnológica Nacional
AS degree in Asset Trading, Broker and Auctioneer -
University of Buenos Aires
Portuguese studies -
University of Buenos Aires
French Studies -
University of Cambridge
Proficiency level, Teaching English as a Second or Foreign Language - ESL Language Instructor -
Montessori School
High School