Victoria Cronquist

Head of Smart Works Greater Manchester at Smart Works Greater Manchester
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester, England, United Kingdom, UK
Languages
  • Swedish Elementary proficiency

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Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Head of Smart Works Greater Manchester
      • Apr 2023 - Present

    • Business Manager
      • Oct 2020 - Apr 2023

      At the heart of Smart Works sits a career coaching, dressing and interview preparation service, delivered both in person and remotely.We coach unemployed women who are actively looking for work, as well as supporting women by providing an interview-appropriate outfit to wear to their job interview (theirs to keep) and one-to-one interview preparation training. Smart Works enables women to feel more confident and start believing in their own ability to succeed.All of our Smart Works service delivery is provided by our team of over 40 highly skilled, fully trained volunteers and all our stock is donated through other working women or comes direct from our retail partners such as Hobbs, Next, Whistles, Evans, Marks & Spencer and John Lewis & Partners.The time our clients spend with us is transformative. We are incredibly proud to report that of the clients we were able to contact, 70% have gone on to succeed at their job interview! Show less

  • Self-employed
    • Manchester, England, United Kingdom
    • Consultant
      • Jun 2019 - Oct 2020

      Working directly with clients, project managing and providing guidance and support to organise and implement long-term improvements. I fundamentally understand the significance of how life changing it can be to work closely with people to guide them, but most importantly to empower them to move forward. Working directly with clients, project managing and providing guidance and support to organise and implement long-term improvements. I fundamentally understand the significance of how life changing it can be to work closely with people to guide them, but most importantly to empower them to move forward.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Programme Lead (Project Office and Planning)
      • Jun 2015 - Jun 2019

      Competent professional project lead with excellent organisational skills to manage multiple priorities and maintain drive. Utilise Prince 2 Project Management methodologies to monitor, track and lead activities, timescales and financial budgets. Key Projects:HR - Peer Mentor/Volunteer Strategy: Planning, developing and implementing a Peer Mentor/Volunteer strategy. Collaboration with colleagues across the organisation to develop Peer Mentor/Volunteer roles and policies and overseeing all aspects of the Peer Mentor/Volunteer journey.HR - Bank Worker App: Key relationship management with internal stakeholders and third party contacts, to develop an effective and applicable App to fulfil temporary roles within the organisation in order to streamline the process for Managers and reduce external contractor costs.Client Record Management System: Development of new technology capability, ensuring it was fit for purpose and aligned to organisational, governance and legal requirements. Effective management working across functions to meet priorities and goals. Coordination of User Acceptance Testing and liaising with system teams for development.Project Management Duties:* Manage inter-dependencies between all initiatives * Identifying risks, issues, and discrepancies and make interventions* Lead and facilitate programme level workshops* Manage key milestone checks, critiquing alignment of timescales and resources* Provide necessary information required for effective decision-making* Production of 'for purpose' reporting and RAID logs* Lead for project schedules/plans, change control, action logs, MI, progress reports Show less

    • HR Team Manager (CIPD) - Shared Service Centre
      • Mar 2011 - May 2015

      Dynamic HR Shared Services team manager with a focus on process improvement. With a people-centric approach with experience of line management, management of key HR change programmes and ability to build strong working relationships with stakeholders. Team Leader Duties:* People development - Recruited, trained and managed a front line professional services team to deliver service excellence for 3000+ employees. * Continuous process improvement - With focus on mechanisms of change through continuous improvement, I designed, developed and facilitated organisation process change initiatives. i.e; automated management reports and employee information management. * Harnessing IT systems to generate automated management information reports sent direct to managers, working consistently with stakeholders to ensure reception and compliance.* Working closely with external teams to construct online forms creating paperless processes bringing efficiency, ensuring the right information is captured at the right time.* Consistency of processes, in particular for Payroll and HR activities such the management of contract changes and absence.* Influential decision making in planning and facilitating end to end administration of organisational consultations to existing terms and conditions for over 3000 employees.* Management of TUPE IN and OUT administration process for over 1000 employees, planning and building project action plans and shared information platforms. Show less

  • Eversheds
    • Manchester, United Kingdom
    • Human Resources Specialist
      • Sep 2010 - Feb 2011

      Fixed Term Contract Fixed Term Contract

  • Googol Consultancy
    • Stockholm, Sweden
    • Consultant
      • May 2008 - Jul 2009

    • United Kingdom
    • Performing Arts
    • 300 - 400 Employee
    • Human Resources
      • Sep 2007 - Apr 2008

      Fixed Term Contract Fixed Term Contract

Education

  • Manchester Business School
    Master's Degree, Human Resource Management with Industrial Relations and CIPD
    2009 - 2010
  • The University of Manchester
    Bachelor's Degree, Combined Studies
    2000 - 2003

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