Leasing Administrator

• Dec 2020 - Present

Executive Lounge Supervisor

• Jan 2018 - May 2018

Front Desk Agent

• Jan 2016 - Nov 2017

• Provides prompt, courteous and efficient service to all guest, to achieve a high level of customer satisfaction. • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels. • Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures. • Giving personalize service and ensure that guest’s preference are followed. • Check In / Check Out guest at the Lounge dedicated reception while offering welcome pack. • Attend to guest’s needs whilst assisting with business center functions e.g. printing, scanning, fax etc. • Booking and preparing of meeting room for guest’s usage. • Provide and serves a selection of food and beverage throughout the day. • Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems (Micros Opera Full Service). Show less

Guest Service Agent

• Jan 2015 - Dec 2015

• Provides meet and greet service to the passengers arriving in Dubai International Airport. • Meet and Assists transit passengers upon hotel check in and gate assistance upon departures. • Assists with immigration formalities, visa processing e.g. transit visa and GCC visa. • Usher guest to the private lounge while having refreshments whilst to the procedure of immigration formalities and baggage retrieval is being made. • Provides meet and greet service to the passengers arriving in Dubai International Airport. • Meet and Assists transit passengers upon hotel check in and gate assistance upon departures. • Assists with immigration formalities, visa processing e.g. transit visa and GCC visa. • Usher guest to the private lounge while having refreshments whilst to the procedure of immigration formalities and baggage retrieval is being made.

Secretary to the Deans

• May 2014 - Dec 2014

• Provides assistance to the Dean by screening calls, visitors and mails. • Makes arrangements for conferences, assisting in preparing agenda, gathering and compiling data. • Creating Minutes of Meeting during College Assemblies and Conferences. • Makes appointments, processes confidential matters, and either resolves or refer questions to appropriate personnel. • Protects operations by keeping information confidential. • Provides assistance to the Dean by screening calls, visitors and mails. • Makes arrangements for conferences, assisting in preparing agenda, gathering and compiling data. • Creating Minutes of Meeting during College Assemblies and Conferences. • Makes appointments, processes confidential matters, and either resolves or refer questions to appropriate personnel. • Protects operations by keeping information confidential.

Human Resources Secretary

• Nov 2013 - May 2014

Trainee Trainee

Purchasing Secretary

• Mar 2012 - May 2012

Trainee Trainee