Experience

BASC
• United States
• Software Development
• Social Media Officer

  • Oct 2017 - Present

Chess Digital
• Software Development
• 1 - 100 Employee
• Account Manager

  • Apr 2016 - Oct 2018


EA Technology

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• COMMERCIAL EXPEDITOR

  • Apr 2013 - Mar 2016

  Supporting a team for Business Development Management to ensure customers receive a streamlined interaction with ourselves. Ensuring all enquiries and quotes are pursued in accordance with set procedures and maintaining and developing the CRM system. Providing weekly and on-demand forecasting and auditing in regulation with our ISO 90001 certification. Supporting a team for Business Development Management to ensure customers receive a streamlined interaction with ourselves. Ensuring all enquiries and quotes are pursued in accordance with set procedures and maintaining and developing the CRM system. Providing weekly and on-demand forecasting and auditing in regulation with our ISO 90001 certification.



FreshTL

• United Kingdom
• Capital Markets

• Customer Account Manager

  • 2011 - Sep 2012

  I was focused on the development of our of compliance solutions: document management software, TeamPoint and Health and Safety compliance and auditing system, SafetyNet. Working with customers within highly regulated sectors, I researched the difficulties encountered whilst adhering to standards such as ISO, US FDA and specific H&S needs in hazardous environments. I was focused on the development of our of compliance solutions: document management software, TeamPoint and Health and Safety compliance and auditing system, SafetyNet. Working with customers within highly regulated sectors, I researched the difficulties encountered whilst adhering to standards such as ISO, US FDA and specific H&S needs in hazardous environments.



Service Source International

• India

• Inside Sales Representative

  • 2010 - 2011

  Driving and completing the renewal of Progress Software product maintenance, B2B.Helped implement and develop the Progress account in the difficult ramping period, training and building a team and tailoring procedures to fulfill company and client needs.Successfully manage the channel to ensure an optimal return of revenue with a high level of customer service. Was responsible for UK Key Accounts with monthly targets in excess of £800k.Worked in collaboration with Country and Product management in Denmark, the USA and the UK.Actively built & maintained own pipeline and provided indepth reports on a regular and 'on-demand' basis.Utilizing and developing reporting tools to improve forecasting and increase affectability for distributors and resellers. Show less

• Sales Co-ordinator

  • 2010 - 2011

  I supported the Sales staff by creating high value complex quotes, processing Purchase Orders, using a multitude of different internal and client system to enable my colleagues to accurately process and forecast. I worked closely with and mentored other SC’s and Sales staff to ensure all opportunities are utilised and processed efficiently, our targets are met and our customers and client were satisfied with their service an our performance