Experience

Gazprom Marketing & Trading

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• Personal Assistant

  • Sep 2018 - Present

• Business Services Coordinator

  • Jul 2017 - Aug 2018

• Receptionist

  • Jul 2016 - Jul 2017



Russian London Ltd.

• Office Manager

  • Dec 2015 - Mar 2016

  • Assisting in organising the concert of an overseas singer; effectively liaised with venue staff at Troxy concert hall to make sure that everything runs smoothly on the day of the event. • Discussing various selling and organisational moment with concert organisers• Updating event’s facebook page, responding to queries• Liaising with existing and new customers in regards to collecting payment for the concert, logistics and other organisational aspects • Compiling and managing database of new customers in Excel, managing spreadsheets storage• Responsible for record management including all cash and bank transactions in regards to the concert• Organising the office layout and maintain supplies of stationery and equipment;• Ordering promotional materials and preparing our product descriptions(summer schools)• Updating prices in electronic brochures for 2016, order new brochures from our partners (educational providers)• Attending networking events and talking to prospective customers



BriTur Ukraine

• Office Manager/Visa Advisor

  • May 2013 - Dec 2015

  • Responsible for managing clients cases, preparing full portfolio and documents review• Responding to customer enquiries and complaints• Providing consultation services to clients in regards to UK entry requirements, visa application process, sightseeing attractions, places to visit in the UK, summer camps, language schools and other education courses• Liaising with our UK partners in regards to future and existing clients• Applying on behalf of customers for various UK visas, filling in application forms, liaising with Home Office, visa application centre and other relevant authorities• Translating and certifying various documents (birth certificates, motivational letters etc)• Overseeing training of new staff members• Undergoing trainings on any visa and immigration regulation changes, continuous professional development• Delegating work to staff and managing their workload and output• Attending educational and travel conferences, enquiring about new developments in the industry, communicating with key education and travel industry players.