Victoria Burke
Associate Manager at Capital Ale House- Claim this Profile
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Bio
Experience
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Capital Ale House
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United States
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Restaurants
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1 - 100 Employee
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Associate Manager
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Oct 2022 - Present
* Beer buyer for our Midlothian location which included 80 taps and 100+ packaged beers. * Ensured prompt responses to guest reviews and to ensure any issues and/or problems will be resolved. * Responsible for providing professional and prompt customer service. * Responsible for scheduling small and large parties and ensuring guests get the correct information including contracts for private events. * Ensured employees are in proper uniform, items are in stock, finances were entered correctly, and general cleanliness of the restaurant. Show less
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U.S. Department of Justice
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United States
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Law Enforcement
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700 & Above Employee
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Management and Program Analyst
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Sep 2017 - Aug 2021
▪ Top Secret Clearance * Project Manager (June 2020 - August 2021): Responsible for restoration and new construction projects on Federal Government property. Responsible for establishing integrated project teams and keeping open lines of communication with the customer(s). Reviewed proposals, RFI's, RFP's and scheduling for a multitude of projects. * Front Office (September 2017 - June 2020): Responsible for being a customer liaison, drafting legal documents, investigating newly developed facility designs and functions and implementing them into my divisions current projects if applicable, and coordinating multi-unit collaboration on all aspects of projects from proposal to completion. * Assisted with the coordination and implementation of various holiday parties for our section (~100 people) and the entire campus. * Employee Assistant Program Peer (August 2019 - August 2021): Provide confidential services to employees on a voluntary basis on all issues including mental health, financial, alcohol, etc. Conducted assessments to better understand mental health issues and give the employee more specified care. Show less
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Education
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Arizona State University
Masters, Forensic Psychology -
Christopher Newport University
Bachelor of Science Business Administration (BSBA), Management -
Christopher Newport University
Bachelor of Arts - BA, Psychology