Victoria Bird

Customer Relations Manager at Personalised Diagnostics
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Greater Cardiff Area, UK

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Andrew Halliday

I worked with Victoria for a couple of years at Time for Medicine and during that time she built great relationships with Superdrug and independent pharmacies. She was able to both sell the services we were offering, demonstrate them and also provide support when needed. She was also able to provide great insight into the requirements and specifications for the defining the products and services based on the feedback from the users and customers.

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Experience

    • United Kingdom
    • Health and Human Services
    • 1 - 100 Employee
    • Customer Relations Manager
      • Sep 2021 - Present

      Customer relations in a software and testing company. My roles includes business development and key account management. Customer relations in a software and testing company. My roles includes business development and key account management.

    • United Kingdom
    • Hospitals and Health Care
    • Customer Relations Manager
      • Jul 2020 - Sep 2021

      Customer Relations for a software and testing company. My roles included business development and key account management, together with liaising between customers and laboratories to ensure a premium service. Customer Relations for a software and testing company. My roles included business development and key account management, together with liaising between customers and laboratories to ensure a premium service.

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Events Administrator
      • Aug 2017 - Mar 2020

      A wide range of roles in a busy events company working with high profile clients. Liaising with clients, events venues, arranging site visits to venues nationally and internationally, booking crew, managing the events diary, planning logistics for team and crew, sourcing furniture and props for events, PA responsibilities to directors. A wide range of roles in a busy events company working with high profile clients. Liaising with clients, events venues, arranging site visits to venues nationally and internationally, booking crew, managing the events diary, planning logistics for team and crew, sourcing furniture and props for events, PA responsibilities to directors.

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Relations Manager
      • Jun 2013 - Apr 2016

      Teledermatology Customer Relations Manager. Working at a start up company in the Medicentre at the University Hospital of Wales. Business development to promote a cutting edge Teledermatology platform to pharmacies, GP's and Consultant Dermatologists. Teledermatology Customer Relations Manager. Working at a start up company in the Medicentre at the University Hospital of Wales. Business development to promote a cutting edge Teledermatology platform to pharmacies, GP's and Consultant Dermatologists.

    • France
    • Real Estate
    • Senior Hospital Representative
      • Aug 2001 - Oct 2006

      Key Account Management for Tazocin and Prostap in South wales. Consistently overachieved sales targets every year by building strong relationships with customers. Gained several first formulary inclusions for both products. Won a national 'Star Performers' award for both products. Won an award for team work with community representative. Regular business planning and review of sales targets. Representative field trainer and provider of product training to Midlands division. Key Account Management for Tazocin and Prostap in South wales. Consistently overachieved sales targets every year by building strong relationships with customers. Gained several first formulary inclusions for both products. Won a national 'Star Performers' award for both products. Won an award for team work with community representative. Regular business planning and review of sales targets. Representative field trainer and provider of product training to Midlands division.

    • United Kingdom
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Medical Sales Representative
      • Apr 2000 - Aug 2001

      Involved in full life cycle of product launch for Nexium in West London territory. Consistent over achievement of coverage, activity and sales targets. Involved in full life cycle of product launch for Nexium in West London territory. Consistent over achievement of coverage, activity and sales targets.

    • Information Technology & Services
    • Senior Medical Sales Representative
      • Sep 1997 - Apr 2000

      Sales representative for various Glaxo products in West London territory. Set up trial for Tylex effervescent at Charing Cross Hospital. Formulary inclusions for various products at West Middlesex Hospital. Sales representative for various Glaxo products in West London territory. Set up trial for Tylex effervescent at Charing Cross Hospital. Formulary inclusions for various products at West Middlesex Hospital.

Education

  • Royal Holloway, University of London
    Bachelor's Degree, Biology, General
    1991 - 1994
  • Kingston University
    Postgraduate Certificate in Education(PGCE), Secondary School Science Teaching with Biology Specialism 11-18 years
    1995 - 1996
  • Olchfa Comprehensive School, Swansea
    High School, A levels in Biology, Chemistry, Maths
    1989 - 1991

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