Experience

Solmedia Ltd

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Manager

  • Sep 2020 - Present



Severn Sales Laboratory Equipment

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Marketing Manager

  • Sep 2020 - Present



CHRYSALIS FINANCE LIMITED

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Marketing and Sales Assistant

  • Jan 2020 - Sep 2020

  Chrysalis Finance are UK’s largest finance broke; providing payment solutions to patients at dentists and private hospitals. - Keeping all branding and marketing collateral at partners practices and clinics up to date and compliant with brand guidelines.- Briefing an external designer for new marketing collateral as well as sourcing suppliers.Generating weekly and monthly reports to managers and the CEO on how marketing activity contributes to the annual business targets and objectives.- Managing digital communications including email campaigns and the production of the quarterly newsletter for our dental and private hospital clients.- Developing B2B relationships as well as introducing B2C communications.- Providing marketing support for clients to send to patients (online and offline communications).- Creating and implementing annual marketing plans against the overall business plan. - Leading on the management of multiple projects simultaneously and launching new product lines. - Managing multiple social media accounts and building, implementing, tracking and measuring a social media strategy targeted at customer acquisition and retention. - Involved in the re-brand of the company including launching a brand new optimised website.



SERCO LEISURE OPERATING LIMITED

• Marketing Executive

  • May 2018 - Nov 2019

  -Keeping all branding and marketing collateral (on site and within on-line channels) up to date and compliant with brand guidelines.-Monthly and quarterly reports and presentations to Sport England (the client) on how marketing activity contributes to the annual business targets and objectives. -Managing, building, implementing, tracking and measuring a social media strategy targeted at customer acquisition and retention. This includes managing third party listings.-Internal communications specifically the production of the quarterly newsletter for staff and onsite partners. -Supporting the Serco Leisure Marketing Team in National health and fitness campaigns. -Creating and implementing annual marketing plans against the overall business plan



Shropshire Tourism

• United Kingdom
• Leisure, Travel & Tourism

• Business Support & Marketing Assistant

  • May 2016 - May 2018

  Roles and Responsibilities:-Delivering business advice to clients via telephone, emails and organised meetings-Analysing client websites traffic and performance (using Google Analytics) and social media activity and engagement to creating marketing reports-Proactively finding potential new customers and contacting them- Account Management- Assisting the business manager with marketing activities- Using different medias and promote the destination to visitors and potential visitors-Regularly reviewing the tourism website and updating it with new and up to date content- Project managing the production of brochures and leaflets-Setting advert prices-Involved in the process of setting annual budgets- Using integrated communications to sell adverts to existing and new customers-Coordinating between advertiser, designers and printers to meed deadlines-Proofreading-Managing Social Media accounts for the company and the destination-Assisting the graphic designer with design work-Attending the Annual General Meeting with the members of Shropshire Tourism- Leading in the production of the company’s quarterly newsletter; researching news and information relevant to the target audience and writting the content of the newsletter, setting it up and sending according to appropriate timings. - Website testing



Rowlands Ltd

• United Kingdom
• Real Estate

• Customer Advisor/ Marketing Assistant/ Invoice Clerk

  • Feb 2015 - May 2016

  Roles and Responsibilities: - Processing invoices for goods purchased by schools, hotels and restaurants all over the county- Manage customer accounts and financial transactions_ Answer phone calls, take orders from existing and new customers.- Provide customer support when cusomers had complaints or issues.- Appointed manager of the company's social media accounts. -Using social media to promote products and advertise promotions and update customers on product availability Achievements:-Using my inititive I created a database of unavailable products, so that I could advise the customers of the next availability date. I managed a stock control system where unavailable items were ordered and dispatched to customers within the next 24 hours. This enhanced customer satisfaction and reduced levels of complaints.



CONTENTIVE

• United Kingdom
• Online Media
• 1 - 100 Employee

• Digital Marketing Assistant

  • Jul 2014 - Sep 2015

  A previous opportunity provided me with the ability to undertake an apprenticeship role in Digital Marketing and Social Media Management in London.Duties and Responsibilities:- Portal and content promotion via digital and social media- Subscriber acquisition via digital and social media- I was in charge of building an organic subscriber database using social media and market research- Audience engagement (gather and monitor feedback, build community via various networks and media channels)- Assisting in running email marketing campaigns- Reporting on portals’ performance (Google Analytics)- Creating traffic reports for clients websites and portals and reporting on performance in meetings- Support in establishing relationships with potential Media and Marketing Partners- Market Research- Linkbuilding- Attending exhibition such as the Digital Markering Show, London- Creating analytic Achievements:- Responsible for management of the company's largest news portal .Rising- Presenting communication and presentation skills at the exhibitions, lead me to being involved with and attending Digital Leaders 100 Awards a black tie event, held by Contentive early 2014 to present awards given.



Henry Tudor House

• United Kingdom
• Hospitals and Health Care

• Waitress

  • Nov 2012 - Feb 2015

  This employment was undertaken whilst studying for my A levels. My position was kept open for me during my apprenticeship in London and I returned to this role on a casual basis whilst looking for a new career. This employment was undertaken whilst studying for my A levels. My position was kept open for me during my apprenticeship in London and I returned to this role on a casual basis whilst looking for a new career.



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Dec 2014 - Jan 2015

  I worked as a sales assistant at River Island over the Christmas period. My duties included:- customer service, -cash handling-stock management -dealing with general enquiries face to face and over the telephone. Although this role was for a short period of time it enabled me to have front line experience working in the retail environment and seeing how marketing can effect this. I worked as a sales assistant at River Island over the Christmas period. My duties included:- customer service, -cash handling-stock management -dealing with general enquiries face to face and over the telephone. Although this role was for a short period of time it enabled me to have front line experience working in the retail environment and seeing how marketing can effect this.