Experience

PORTRAIT INNOVATIONS INC

• United States
• Photography
• 1 - 100 Employee

• MOD-Photographer

  • Mar 2017 - Present

  Provide exceptional customer service through the process of booking appointments, confirmation calls, photography sessions, and consistency in our execution of delivering a quality product to our customers.Each photography session includes a unique and custom posing variety based upon customer preferences and abilities. Working with all age groups and catering each session to fit a nature that is appropriate for the individual or group of customers.As the Manager on Duty, it is my responsibility to fulfill the role of a Portrait Innovations Manager. During this time all customer service requests or issues must be handled in an appropriate and timely manner. All incoming and outgoing orders and shipments must be accounted for and signed off on. Maintaining a safe and professional environment for not only the customers but the associates as well. Documenting a daily email specifying sales records, drawer counts, and weekly labor plans. Helping to ensure all weekly inventory and cleaning checklists have been finished and sent to the appropriate destination.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Returns processor

  • Jun 2015 - Jan 2017

  Knowledge of all inbound customer returns processes. Refunding customers and placing products logically into the warehouse system. Handling and repackaging items as marked returns to return to stock.

• Building Trainer

  • Jun 2015 - Jun 2016

  Knowledge of all working depts for the start up of the East Coast.Including but not limited to certifying new employees in Hazardous Materials proticol, general safety and awareness per department, and introductory training of all individual areas of each department there assigned.

• Receiving processor

  • Mar 2015 - Jun 2015

  Training in inbound products processes to prepare for training in the East coast facility.

• Packing /Shipping Dept. Processor

  • Dec 2013 - Mar 2015

  Processing customer orders for shipment based on specific customer requests, hazardous materials, and gift/value added services.Single and multiple piece orders. Shipping knowledge based on end delivery location. E4X, APO, e,c.