Victoria Banh
Cafe Server at Duo Pâtisserie & Café- Claim this Profile
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Bio
Credentials
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Laboratory Biosafety
University of TorontoJan, 2022- Sep, 2024 -
WHIMS and Lab Safety
University of TorontoJan, 2022- Sep, 2024 -
Basic Health and Safety Awareness
University of TorontoJan, 2021- Sep, 2024 -
Blood-borne Pathogens
University of TorontoJan, 2020- Sep, 2024 -
Smart Serve Certification
The Alcohol and Gaming Commission of OntarioMay, 2019- Sep, 2024
Experience
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Duo Pâtisserie & Café
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Canada
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Food and Beverage Services
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1 - 100 Employee
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Cafe Server
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May 2021 - Present
• Communicate with customers over the phone or in person, in order to have their questions answered about company products and policies • Handle payments by operating a point-of-sales (POS) machine to efficiently complete customers’ orders • Stock supplies and retail products by carrying and opening inventory boxes, resulting in an organized and prepared work environment • Prepare ingredients for beverages, pre-package retail products, and work with others to ensure the café is a clean and efficient work environment Show less
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University of Toronto Mississauga Students Union
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Canada
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Non-profit Organizations
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1 - 100 Employee
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VP University Affairs Associate
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Jun 2021 - May 2022
• Planned and executed events and initiatives for students by working with other team members to develop event logistics and budgets, resulting in successful events that had high attendance and positively impacted students • Learned about university politics through researching present and previous university policies, in order to develop new and improved lobbies and campaigns for university student rights • Worked with various university student groups through scheduled appointments to discuss documents related to upcoming events and finances, while maintaining confidentiality and professionalism Show less
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Forensic Biology Research Assistant
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Oct 2021 - Mar 2022
• Learned about various forensic courses through research and evaluation of the UTM forensic biology program, in order to assist in the accreditation of the program • Created documents in a timely manners using Microsoft Word, to produce equipment log documents for accurate equipment usage • Wrote a research paper introduction by researching and compiling relevant forensic biology literature, resulting in a concise and formative introduction • Learned about various forensic courses through research and evaluation of the UTM forensic biology program, in order to assist in the accreditation of the program • Created documents in a timely manners using Microsoft Word, to produce equipment log documents for accurate equipment usage • Wrote a research paper introduction by researching and compiling relevant forensic biology literature, resulting in a concise and formative introduction
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CareerNiche
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Canada
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Professional Training and Coaching
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1 - 100 Employee
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Human Resources Intern
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May 2021 - Sep 2021
• CareerNiche is a career development company dedicated to helping clients develop their professional career management skills • Responsible for the research and development of a career branding module for a full length career marketing course for clientele. • Research career branding strategies and implement them into material that is being utilized in a course • Report weekly on updates for assigned tasks for feedback until completion • CareerNiche is a career development company dedicated to helping clients develop their professional career management skills • Responsible for the research and development of a career branding module for a full length career marketing course for clientele. • Research career branding strategies and implement them into material that is being utilized in a course • Report weekly on updates for assigned tasks for feedback until completion
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Chatime
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Taiwan
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Food & Beverages
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100 - 200 Employee
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Barista
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Oct 2019 - Apr 2021
• Craft and package tea beverages for customers, and prepare beverage toppings • Work with employees to ensure a smooth work environment, that is also clean and well-organized • Answer customers’ questions regarding certain beverages • Operate a Point of Sale (POS) computer and handle payments • Craft and package tea beverages for customers, and prepare beverage toppings • Work with employees to ensure a smooth work environment, that is also clean and well-organized • Answer customers’ questions regarding certain beverages • Operate a Point of Sale (POS) computer and handle payments
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Donburi Japanese Restaurant
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United Kingdom
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Restaurants
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Server
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Nov 2017 - Aug 2019
• Provided effective customer service: interacted with customers, took orders, served food and drinks to tables and ensured customers are satisfied • Operated POS computer to handle payments and financial transactions • Restocked supplies and organized drinks to ensure smooth and reliable service • Trained new employees in adapting to the fast-paced environment • Provided effective customer service: interacted with customers, took orders, served food and drinks to tables and ensured customers are satisfied • Operated POS computer to handle payments and financial transactions • Restocked supplies and organized drinks to ensure smooth and reliable service • Trained new employees in adapting to the fast-paced environment
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Excel Learning Centre
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Australia
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Education Management
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Receptionist
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Sep 2015 - Jun 2017
• Provided administrative assistance: answered phone calls and front-line questions regarding tutoring subjects, fees, and services from parental clients and students • Managed schedules of tutors and students to ensure successful services • Processed financial transactions between clients and the company • Organized client information to ensure proper filing and confidentiality • Provided administrative assistance: answered phone calls and front-line questions regarding tutoring subjects, fees, and services from parental clients and students • Managed schedules of tutors and students to ensure successful services • Processed financial transactions between clients and the company • Organized client information to ensure proper filing and confidentiality
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Education
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2022 - 2025
The Michener Institute of Education at UHN
Advanced Diploma, Clinical/Medical Laboratory Science/Research and Allied Professions -
2018 - 2022
University of Toronto Mississauga
Honours Bachelor of Science - HBSc, Forensic Science and Biology for Health Sciences
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