Front Desk Receptionist

• Jun 2021 - Present

Hotel Receptionist

• Jun 2021 - Present

The experience throughout this job has enlightened me on the importance of customer engagement when marketing and welcoming consumers into a business. Throughout my roles in this job, I have gained experience on what key strategies make a guest feel extra welcomed and comfortable when visiting a hotel. I have completed 40 hours of Hilton online training learning the key elements and responsibilities in which a receptionist undertakes. Throughout this role I have undertaken the responsibility of a Duty Manager, on these shifts I am in charge of the hotel ensuring every guest and member of staff is safe and comfortable. Working on the social platforms, this job has given me the opportunity to understand the difference of creating an experience for guests more than just a stay.

Hotel Receptionist

• Jun 2021 - Present

The experience throughout this job has enlightened me on the importance of customer engagement when marketing and welcoming consumers into a business. Throughout my roles in this job, I have gained experience on what key strategies make a guest feel extra welcomed and comfortable when visiting a hotel. I have completed 40 hours of Hilton online training learning the key elements and responsibilities in which a receptionist undertakes. Throughout this role I have undertaken the responsibility of a Duty Manager, on these shifts I am in charge of the hotel ensuring every guest and member of staff is safe and comfortable. Working on the social platforms, this job has given me the opportunity to understand the difference of creating an experience for guests more than just a stay.

Fastfood Crew member

• Dec 2016 - Jun 2021