Data Analyst

• Aug 2023 - Present

Credit Analyst

• Dec 2020 - Aug 2022

Examined financial transactions and credit history case by case (applications, statements, balance sheets, legal documents etc). • Determined in depth the degree of risk involved. • Carefully analyzed data and produced clear and objective reports • Adhered to credit policy and guidelines • Kept company credit exposures within set risk bearing limits • Kept knowledge of key issues up to date (for example legal, market risk and compliance issues) Examined financial transactions and credit history case by case (applications, statements, balance sheets, legal documents etc). • Determined in depth the degree of risk involved. • Carefully analyzed data and produced clear and objective reports • Adhered to credit policy and guidelines • Kept company credit exposures within set risk bearing limits • Kept knowledge of key issues up to date (for example legal, market risk and compliance issues)

Data Analyst Intern

• Jan 2020 - Nov 2020

Customer Service Officer

• May 2018 - Jan 2020

· Confirmed the proper handling of all customer enquiries and resolution of issues presented via phone calls and emails. · Ensured effective and timely service delivery to customer at all service points. · Established good customer relations by always maintaining a friendly disposition, while ensuring quality and exceptional customer service and care. · Analysis of Business performance reports for tracking results across various aspects of Business and presenting same for management reviews, monthly reviews etc. . Identified new business opportunities for the agent banking and mobile financial operations of First bank within the region. Show less