Experience

Evergame

• United Kingdom
• Retail
• 1 - 100 Employee

• Business Development Manager / Team leader

  • Apr 2016 - Present

  Responsibilities including:- managing and retaining relationships with the b2b customers from Europe, Asia, USA, Australia and the Middle East- social media marketing and product management activities- team building and team leading- researching business opportunities and viable income streams, developing growth strategies and plans- project management

• Sales and Account Manager

  • Mar 2015 - Apr 2016

  I have managed existing accounts and looked for new game distributors, suppliers, business partners and negotiating with them and closing deals. Thanks to my account management and customer care activities company has grown 125% in terms of revenue in 6 months. I have provided excellent customer support on the e-commerce platforms like Amazon, Ebay and Evergame.co.uk. I have proved the quality of my customer support with 4.9 Stars on Amazon.co.uk and 99.8% positive feedback on eBay.co.uk. Besides I was also responsible for listing items, setting up prices, reporting, analyzing customers' information and needs, guiding them according to their queries and solving the issues about returns and refunds, promoting the company with adverts, banners and newsletters. Show less



Perlyna hotel

• Ukraine

• Administrator

  • Sep 2013 - Apr 2015

  Pearl is a boutique hotel located in Lviv, the cultural capital of Ukraine. As a receptionist my main responsibilities were managing reservations, welcoming guests, answering requests on the phone and in-person queries related to hotel services, resolving any issues, handling payments through cash and credit cards, organizing events to entertain guests and preparing presentations and advertisement to attract more customers. Pearl is a boutique hotel located in Lviv, the cultural capital of Ukraine. As a receptionist my main responsibilities were managing reservations, welcoming guests, answering requests on the phone and in-person queries related to hotel services, resolving any issues, handling payments through cash and credit cards, organizing events to entertain guests and preparing presentations and advertisement to attract more customers.



secondary school

• Netherlands
• Education Administration Programs
• 700 & Above Employee

• English Teacher

  • Nov 2012 - May 2013

  I worked as an English teacher on part time basis teaching English to secondary school students in Ukraine. I worked as an English teacher on part time basis teaching English to secondary school students in Ukraine.