Experience

Join Digital

• United States
• Information Technology & Services
• 1 - 100 Employee

• Sr QA Lead

  • Oct 2019 - Mar 2020

  San Jose • Managed and executed testing of Join’s products including SaaS application with web client, end-to-end testing of Wireless Access Points including their setup and configuration, SSID-s creation with two types of WiFi authentication: pre-shared key and 802.1X, and monitoring devices connected to internet using Prometheus software. • Led performance testing for each major release and stage validation by setting up testing environment, monitoring log files, troubleshooting connectivity… Show more • Managed and executed testing of Join’s products including SaaS application with web client, end-to-end testing of Wireless Access Points including their setup and configuration, SSID-s creation with two types of WiFi authentication: pre-shared key and 802.1X, and monitoring devices connected to internet using Prometheus software. • Led performance testing for each major release and stage validation by setting up testing environment, monitoring log files, troubleshooting connectivity issues and providing statistics to the team. • Wrote and presented test plans and test cases to the team; gave demos of completed stories at the end of each sprint. • Tested web services API. • Documented QA procedures and maintained test environments. • Actively participated in the scrum process and presented timely QA status to the stakeholders. Environment and Tools: Windows, Linux, Jira/ Xray, cloud hosting services AWS SaaS, Selenium with IntelliJ, Postman, PostgreSQL, Bitbucket, Jenkins. Show less



Blackboard

• United States
• Higher Education
• 700 & Above Employee

• QA Manager

  • Jul 2016 - Mar 2019

  Mountain View, CA • Managed QA team on site and coordinated productive collaboration with offshore teams. • Defined, managed and executed all forms of testing, including functional testing, regression testing, load and consistency testing, vulnerability scanning testing using Qualys products, end to end stage testing, and integration testing with partners. • Tested API using Postman and Developer tools. • Worked closely with engineering and PM teams to define QA priorities, proactively… Show more • Managed QA team on site and coordinated productive collaboration with offshore teams. • Defined, managed and executed all forms of testing, including functional testing, regression testing, load and consistency testing, vulnerability scanning testing using Qualys products, end to end stage testing, and integration testing with partners. • Tested API using Postman and Developer tools. • Worked closely with engineering and PM teams to define QA priorities, proactively reviewed the schedules and the work in progress for planned releases, expedited blocking issues and delivered sprints/releases on time. • Reviewed customer reported product issues and evaluated for process improvement opportunities on bi-weekly basis. • Documented and kept updated QA test environment standards, procedures and policies across the projects. Environment and Tools: Windows, Mac, Linux, Mobile (iPhones, iPads, Androids), POS (IBM, NCR, RP2, Protech, Touch Dynamic, etc ), MS SQL, JIRA, Testuff, Postman, Selenium WebDriver, Python, Perl, Cloud hosting services MS Azure PaaS. Show less



Sequoia Retail Systems

• United States
• Software Development
• 1 - 100 Employee

• QA Team Lead

  • Sep 2014 - Jun 2016

  Mountain View, CA The company was acquired by Blackboard Inc. in May, 2016 • Led QA team on projects from high-level feature requirements to production deployment and validation. • Managed multiple projects by delegating tasks, reviewing test cases, managing schedules for QA team, and determining project resource requirements. • Provided scheduled and on demand QA status reports to PM and VP of Engineering. • Managed hiring process from posting requirements for opening positions to… Show more The company was acquired by Blackboard Inc. in May, 2016 • Led QA team on projects from high-level feature requirements to production deployment and validation. • Managed multiple projects by delegating tasks, reviewing test cases, managing schedules for QA team, and determining project resource requirements. • Provided scheduled and on demand QA status reports to PM and VP of Engineering. • Managed hiring process from posting requirements for opening positions to giving offers. • Trained new hires on domain knowledge, testing tools, hardware, and the software dependencies that existed among the various Sequoia product lines to improve testing coverage.

• Sr. QA Engineer

  • Sep 2012 - Sep 2014

  Mountain View, CA • Initialized, created and managed the development of test plans and test cases for the company products. • Executed testing of multiple company’s products through all phases of the development life cycle, including acceptance testing, functional testing, regression testing, performance and integration testing for main releases, patches and enhancement work. • Contributed to continuous process improvements to increase the efficiency of QA • Worked on daily basis with… Show more • Initialized, created and managed the development of test plans and test cases for the company products. • Executed testing of multiple company’s products through all phases of the development life cycle, including acceptance testing, functional testing, regression testing, performance and integration testing for main releases, patches and enhancement work. • Contributed to continuous process improvements to increase the efficiency of QA • Worked on daily basis with development and PM teams to ensure the desired level of quality is built-in. • Managed QA environments and server snapshots on premise and cloud hosting environments. • Imaged and setup POS-s (Registers and Kiosks) with their peripherals, such as cash drawers, scanners, scales, printers, credit and campus card processing terminals. • Extensively tested services for Campus and Credit card payment processing provided by Verifone, Payment Express, Freedom Pay, Blackboard, CardSmith, Atrium, and NuVusion providers. Environment and Tools: Windows, Mac, Mobile (iPhones, iPads, Androids), POS (IBM, NCR, RP2, Protech, Touch Dynamic, etc ), MS SQL, FogBugz, Testuff, Postman, Selenium WebDriver, Python, Cloud hosting services SunGard.



Deem, Inc.

• United States
• Software Development
• 100 - 200 Employee

• Sr. QA Engineer

  • Dec 2009 - Jul 2012

  Foster City, CA • Developed, maintained and executed test cases in QC/Selenium for scheduled releases and hot fixes; presented test cases to project teams for reviews and provided feedbacks to peer reviews. • Reported 400+ and verified 500+ defects using JIRA defect tracking software. • Was key person for Customer Loyalty/Rewards Partners: Chase, Amex and Citi; intensively was involved in every release of new features, enhancement requests, and hot fixes of their P4P programs in QA and… Show more • Developed, maintained and executed test cases in QC/Selenium for scheduled releases and hot fixes; presented test cases to project teams for reviews and provided feedbacks to peer reviews. • Reported 400+ and verified 500+ defects using JIRA defect tracking software. • Was key person for Customer Loyalty/Rewards Partners: Chase, Amex and Citi; intensively was involved in every release of new features, enhancement requests, and hot fixes of their P4P programs in QA and Production environments. • Worked in the Travel domain with various GDSs: Sabre, Galileo, WorldSpan and Apollo. • Front-end and back-end testing with log files monitoring of requests/responses to/from travel and loyalty services for data validation and failure analysis. • Led multiple projects from test cases development to production releases in Agile based development environment. • Involved in REST API Testing using SOAP UI. • Ran automated test cases for post-integration testing with selenium; maintained and enhanced test scripts written in Python. • Participated in hiring process of QA engineers and mentoring new QA team members. Environment and Tools: UNIX/Linux, Windows XP/7, MySQL,Tomcat, QC, JIRA,, Perforce, Cygwin, Putty, WinSCP, Selenium WebDriver, Python, Soap UI, Eclipse, Git, GDS ( Sabre, WorldSpan), SnagIt. Show less



NetDeposit

• Software Development
• 1 - 100 Employee

• Sr. QA Engineer

  • Feb 2005 - Sep 2009

  San Mateo, CA NetDeposit, LLC leads the market in the number of remote capture locations and processes millions of checks for top international banks and regional U.S. financial institutions including Bank of America, Zions Bank, Bank of Oklahoma, Deutsche Bank, Fiserv Service provider, etc., as well as healthcare, merchants, business, municipalities, and non-profits organizations. • Developed maintained and executed 3000+ test cases in TestLink system for main and custom releases, patches and hot… Show more NetDeposit, LLC leads the market in the number of remote capture locations and processes millions of checks for top international banks and regional U.S. financial institutions including Bank of America, Zions Bank, Bank of Oklahoma, Deutsche Bank, Fiserv Service provider, etc., as well as healthcare, merchants, business, municipalities, and non-profits organizations. • Developed maintained and executed 3000+ test cases in TestLink system for main and custom releases, patches and hot fixes; updated existing test plans. • Reported 800+ and verified 1200+ defects using TestTrack Pro defect tracking software. • Project leader: estimated test effort timelines, distributed defect fixes verification among QA team; worked closely with Development and Product/Project Management to prioritize defects and define the scope and coverage of the test efforts; escalated blocking issues to management. • Worked with professional services to ensure quality of product customization; collaborated with a remote team in Salk Lake City, UT. • Reviewed technical documentation (user manuals, release notes, readmes) to ensure accuracy, completeness, consistency, and adherence to standards for quality, coverage, format and style. • Developed and maintained test automation process for acceptance, functionality, GUI and regression testing using QTP; created test data sets using internally-developed tools. • Installed and configured software products such as Windows XP, MS Office, Mercury Interactive QuickTest Professional, WebLogic, WebSphere, Tomcat, Cygwin, sqldeveloper and others. • Participated in hiring process of 30+ QA candidates; actively trained and mentored new QA team members. Environment and Tools: UNIX/Linux, Windows XP Service Pack 2/NT/00/98/95, Oracle 9i/10g, TOAD, SQL Developer, WebLogic, WebSphere, Tomcat 5.0.X, QTP, JDK 1.5_OX, TestLink, TestTrack Pro, Perforce, Cygwin, GuildFTP, Putty, WinSCP. Show less