Experience

Debt Collection Agency JSC, part of B2Holding
• Expert corporate and secured claims

  • Jul 2021 - Present


Diners Club Bulgaria

• Bulgaria
• Financial Services
• 1 - 100 Employee

• • Jun 2020 - Jul 2021

  - Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked- Creating and implementing a strategy to improve the collection of outstanding credit- Implementing deadlines for invoicing and payment collection- Negotiating with customers in cases when non-payment occurs- Preparing monthly feedback reports on payment collections- Training and mentoring of staff members in the collections department

• • Apr 2018 - Jun 2020

  - Carries out actions to collect and manage a corporate portfolio of problem loans- Responsible for managing problem loans to business customers over 30 days- Performs actions on problem loans management including phone calls, payment negotiations, credit restructuring, concluding out of court agreements- Prepares action plans for problematic cases- Basically consists of contact with customers and private judicial officers, making proposals for pre-term exigibility, concluding out of court agreements Show less



DSK Bank

• Banking
• 700 & Above Employee

• Problem loans officer business clients

  • Aug 2016 - Mar 2018

  - Prepares monthly information for the state of problem loans, taken actions and results for Committee of problem loan - Prepares action plans for problematic case - Collect of overdue receivables in pre-trial and trial phase -Together with a legal advisors and lawyers is involved in process court proceeding collection of problem loans - Make proposals to Committee of problem loans for renegotiation, restructuring, pre-term exigibility and whrite off problem loans - Prepares monthly information for the state of problem loans, taken actions and results for Committee of problem loan - Prepares action plans for problematic case - Collect of overdue receivables in pre-trial and trial phase -Together with a legal advisors and lawyers is involved in process court proceeding collection of problem loans - Make proposals to Committee of problem loans for renegotiation, restructuring, pre-term exigibility and whrite off problem loans



Frontex International

• Bulgaria
• Financial Services
• 1 - 100 Employee

• Dept-collector Departament of problem loans

  • Jun 2011 - Aug 2016

  - Negotiate by phone and email with problem clients of banking institutions to resolve the situation by preparing a plan for repayment of delayed payments - Working with non- performing loans, credit cards and mortgages - Negotiate by phone and email with problem clients of banking institutions to resolve the situation by preparing a plan for repayment of delayed payments - Working with non- performing loans, credit cards and mortgages