Experience

Auchan Retail Russia

• Russian Federation
• Retail
• 100 - 200 Employee

• Head of Supply Chain Development

  • 2018 - Present



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Supply Chain Relation Manager

  • 2014 - 2018

  Develop Supply Chain strategy with KA, follow joint Roadmap according L’Oreal business model; Seek & bring innovation to the logistics market and implement of company;Support to KA improve the efficiency whole of supply chain mapping;Follow supply chain performance, lead & coordinate improvements projects;Ensure alignment with Sales negotiation of logistics and customer service part of Trade Terms with NKAs;Lead Advantage actions in part of supply chain and customer care; Engaged & control of P&L in the Supply Chain part, fix logistic rebates. Show less

• Customer Care productivity manager

  • 2012 - 2014



FM Logistic

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistic Project manager

  • 2011 - 2012

  Deliver value added solutions to Customer business the effective implementation of Supply Chain innovations in line with Customer priorities and CSE strategy; Implemented logistic improvements and developments internally (processes, tools, systems, best practices) in line with channel business requirements; Developing the quality of the back-office FM with ISO 9001:2008, Develop new standards & targets for Hub regions (SLA) ; Evaluation/definition of logistics costs/savings and opportunities for KA; Show less



Danone

• France
• Food and Beverage Manufacturing
• 700 & Above Employee

• SSV Supply Chain Department

  • 2009 - 2011

  Support Sales and Logistics with daily operations;Build and develop strategic relations with KA from Supply Chain side;Develop Customer segmentation model (turnover/cost);Lead logistic contract signing with KA from Supply Chain side;Implement operations simplification and processes improvement;Lead and implement Customer Satisfaction Survey;Support corporate projects (start up EDI, PPED, OSA, Central ordering team etc).

• Customer Integration Supervisor

  • 2008 - 2009

  Built strong relationships with NKA by handling contracts, making strategic projects, building-up daily processes for KA within Supply Chain;Developed strong relationships with Sales Department, Finance, 3PL;Define Service Package per customer;Solving all issues with KA (logistics schedules, returns, delivery delays, claims, etc);Work on the contracts regarding supply chain conditions;

• RTM Trade Sales Chanel

  • 2007 - 2008

  Developed territory (300+ Modern& Proxi stores, NKA & LKA);Follow commercial priorities to achieve the sales plans;Handled contacts with customers on a daily basis;Organized & motivated field force group;Accepted customers post-shipment claims, processed credit notes for damaged goods, shortages, and returns;Execution marketing priorities and consecution team targets.



Federal Agency

• Senior officer of the social psychological & legal department at federal Agency

  • 2005 - 2007

  Represented interests of the organization in civil court; Was engaged in providing real estate deals and worked with different types of contracts; Review and provide legal advice on tender documents; Prepared responses for all incoming claims & processed with damage acts; Conducting psychological testing; Clastarization of employees by occupation, characters, identify leadership qualities etc Design and analysis of programs to improve morale state of subordinates. Represented interests of the organization in civil court; Was engaged in providing real estate deals and worked with different types of contracts; Review and provide legal advice on tender documents; Prepared responses for all incoming claims & processed with damage acts; Conducting psychological testing; Clastarization of employees by occupation, characters, identify leadership qualities etc Design and analysis of programs to improve morale state of subordinates.