Victor Wang

IT Manager at ECOVACS ROBOTICS - Americas
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -
  • Chinese -

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Bio

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Credentials

  • MCSE
    Microsoft

Experience

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • IT Manager
      • Sep 2018 - Present

      I provide proactive support to onsite and remote users on the internet and computer with an internal ticket system to improve users' experience. I introduce and employ a cloud-based ERP system with SAP B1 and Microsoft Power BI. I led and deliver multiple projects with a keen focus on improving project outcomes and deliverables. I manage EDI and API connections with vendors and suppliers to ensure seamless network and ecommerce operations. Key Achievements • Led effective installation, configuration and management of end users’ OS and Apps as well as office Firewall, VoIP and Web Conference. • Updated networking process by facilitating corporate regional MSFT AD, Exchange, O365, database, file, and web hosting servers on cloud and premise environment. • Facilitated sound decision-making by monitoring 3rd party solution providers/resources in creating the status report. • Achieved cost control and reduction by delivering cost-saving proposals for hardware and software purchasing. • Envisioned and employed an eCommerce system with multiple platforms, while overseeing EDI/API connections with application service providers and internal ERP system. • Ensured seamless office operations by creating, employing, configuring, and overseeing office networks over VPN/SD-WAN/MPLS among regional offices, HQ, and remote users. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • IT Manager
      • Jun 2006 - Jun 2018

      I oversaw office relocation/network infrastructure upgrade projects in Bay Area and New York City while focusing on ensuring projects completion within given time and budget. I provide multiple web projects and applications by liaising with the creative team. I developed an office network, conferencing, and VoIP system among multiple branches. Key Achievements • Improved users' experience by supporting network/end-user PC security (firewall and anti-virus). • Optimized brand awareness by overseeing corporate bulk email marketing program. • Facilitated VPN, conferencing, VoIP, and file storage/sharing among multiple branches. • Ensured data integrity and consistency by overseeing corporate email, database, file, and web hosting server. Show less

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • System Administrator
      • Mar 2003 - Apr 2004

      I delivered effective support to end-user PC requests on Windows and Mac to maximize user satisfaction rates. I created and delivered web applications in ASP by using VB. I managed the corporate Exchange Server, as well as network/end-user security to improve network security. Key Achievements • Facilitated and deployed cooperate webserver to meet designated targets. • Supported VPN and terminal services among branches. I delivered effective support to end-user PC requests on Windows and Mac to maximize user satisfaction rates. I created and delivered web applications in ASP by using VB. I managed the corporate Exchange Server, as well as network/end-user security to improve network security. Key Achievements • Facilitated and deployed cooperate webserver to meet designated targets. • Supported VPN and terminal services among branches.

Education

  • San Francisco State University
    Bachelor's Degree, Computer Science

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