Experience

Dignari, LLC

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Biometric SME

  • Oct 2022 - Present



BigPanda

• United States
• Software Development
• 200 - 300 Employee

• Technical Project Manager

  • Aug 2021 - Sep 2022



NEC Corporation of America

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Adv System Engineer

  • Jul 2017 - Aug 2021

  Provides technical support for solution delivery including analysis, design, evaluation, configuration, installation, documentation, testing, training, and general support across the functional areas of the solution offerings. Technical advocate for internal and external customers, ensuring timely responses to requests, issues, and concerns as they relate to project activities, sales, and / or marketing support. Engineering team member for the design, evaluation, configuration, installation, testing, and support of technology, database, software, hardware, and services for biometrics IT solutions and products.Provides input on the implementation of software, and assists other engineers, project managers, project staff, and sales in defining customer technical requirements. Works with development / delivery team to ensure product solution addresses customer requirements.



KnuVerse

• Field Engineering Manager

  • Dec 2015 - Mar 2017

  Voice Biometric Startup Company – Responsible for providing remote and onsite technical support for KnuVerse government and private sector customers. Simultaneously interfacing with both the customer, KnuVerse development, and engineering teams to provide a seamless deployment and enjoyable customer experience. Voice Biometric Startup Company – Responsible for providing remote and onsite technical support for KnuVerse government and private sector customers. Simultaneously interfacing with both the customer, KnuVerse development, and engineering teams to provide a seamless deployment and enjoyable customer experience.



Digital Signal Corporation

• United States
• Security and Investigations
• 1 - 100 Employee

• Senior Field Service Engineer

  • Mar 2014 - Jul 2015

  Serve in a highly visible position as a DSC product expert; provide customer and product support by interacting directly with DSC’s Software Development, Project Management, and Training and Documentation teams, and DSC’s external customer. Communicate with DSC internal teams to achieve successful deployments of DSC’s core 2D/3D Facial Recognition (FR) surveillance systems. Execute hardware and software installations, regular system maintenance, defect reporting, troubleshooting, and issue escalation and resolution required to keep the systems operational.



General Dynamics Information Technology

• IT Services and IT Consulting
• 700 & Above Employee

• Theater Lead Biometric System Admin

  • Mar 2013 - Mar 2014

  Leads a team of 8 - 11 Biometrics System Administrators (BSA) personnel who perform as contract support personnel to the US Marine Corps utilizing Biometric Automated Toolset (BAT), Handheld Interagency Identity Detection Equipment (HIIDE) and Secure Electronic Enrollment Kit (SEEK II). As the Theatre lead, provides assignments for and monitors personnel working in support of the USMC in order to maximize their effectiveness. Responsible for liaison to the Marine Corps Command and Staff along with other customers in the region. Provides recommendations or guidance on program level plans or changes and identifies solutions to issues in order to comply with contracts and manage customer expectations. Trains, schedules and supervises BSAs in the performance of their duties. Completes all work related documentation and submits it to management for performance evaluation and billing purposes. Prior to selection as a Lead, performed duties as a BSA Field Engineer while deployed as Counter-IED Biometric intelligence analyst supporting coalition forces in country.



UICGS / Bowhead Family of Companies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr Biometric System Admin

  • Dec 2010 - Mar 2013

  Provide on-site technical support, training, and intelligence analysis of the complete range of tactical biometric devices (both current and future technologies to United States Marines, MARSOC, and OGA units deployed in Helmand Province, Afghanistan and Al Anbar Province, Iraq. Implement, maintain and repair state-of-the-art Biometrics equipment to include; Biometric Automated Toolset (BAT), Secure Electronic Enrollment Kit (SEEK), and Handheld Interagency Identification Devices (HIIDE) as well as Information Technology (IT) systems, networks and equipment. Coordinate, write, and conduct training programs to educate key personnel and establish consistent knowledge while offering ongoing support on essential biometric tools and gear. Provide direct support and assistance to Counter-Improvised Explosive Devices (CIED), Marine intelligence sections, (ISAF), and other contracting agencies/companies in the analysis, reporting, database management and dissemination of biometric evidence included but not limited to: High Value Individual (HVI) targeting products, IED threat network analysis, and all-source exploitation of documents and media from C-IED operations and detainees.



Scientific Research Corporation

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Biometric System Administration

  • Apr 2009 - Dec 2010

  Provide on-site technical support, training, and intelligence analysis of the complete range of tactical biometric devices (both current and future technologies to United States Marines, MARSOC, and OGA units deployed in Helmand Province, Afghanistan and Al Anbar Province, Iraq. Implement, maintain and repair state-of-the-art Biometrics equipment to include; Biometric Automated Toolset (BAT), Secure Electronic Enrollment Kit (SEEK), and Handheld Interagency Identification Devices (HIIDE) as well as Information Technology (IT) systems, networks and equipment. Coordinate, write, and conduct training programs to educate key personnel and establish consistent knowledge while offering ongoing support on essential biometric tools and gear. Provide direct support and assistance to Counter-Improvised Explosive Devices (CIED), Marine intelligence sections, (ISAF), and other contracting agencies/companies in the analysis, reporting, database management and dissemination of biometric evidence included but not limited to: High Value Individual (HVI) targeting products, IED threat network analysis, and all-source exploitation of documents and media from C-IED operations and detainees.



Marine Corps Recruiting

• Armed Forces
• 700 & Above Employee

• Assault Squad Leader / Company Level Intel Cell (CLIC)

  • Jun 2005 - Jun 2009

  Infantry assaultman employs rockets, the Anti-Personnel Obstacle Breaching System (APOBS), and demolitions. Assaultmen provide rocket fire against fortified positions in support of the rifle squads, platoons, and companies within the infantry battalion. Additionally, assaultmen employ APOBS, demolitions, and breaching/infiltration techniques to facilitate infantry maneuver in the offense, and demolitions and expedient counter mobility measures in the defense. Assaultmen are found in the assault sections of weapons platoons of the infantry rifle companies. Non-commissioned officers are assigned as gunners, team, squad, and section leaders. As an infantry unit squad leader assists platoon sergeants and platoon commanders in the training, deployment and tactical employment of rifle, weapons, LAR, and antitank platoons/companies and infantry, are proficient in all the infantry weapons systems. They supervise and coordinate the preparation of personnel, weapons and equipment for movement and combat, the establishment and operation of unit command posts, the fire and movement between tactical units, the fire of supporting arms, and the unit resupply and casualty evacuation effort. CLIC Marines are trained on the intelligence process, targeting cycle, counterintelligence, tactics, Site Exploitation (SE), biometric enabled intelligence collection and dissemination, and operations. They perform intelligence operations to include but not limited to preparation, research and analysis of current intelligence summaries, DIIRS, and daily read files and develop time sensitive products to assist troops on the ground in real time.