Experience

iFunza, Inc.
• United States
• Education
• 1 - 100 Employee
• Business Development Consultant

  • Nov 2022 - Present


swift capital ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Business Development Manager

  • Jan 2020 - Present

  RESPONSIBILITIES: • Develop business proposals for new and existing customers. •Heading the business development team and supervisory duties in the department. • Build contacts with potential clients to create new business opportunities. • Develop creative strategies to retain the clients and incorporating them into the growth plan. • Develop business and marketing plans. • Research the market for identifying new business opportunities. • Develop strong customer relationships in order to generate high volume of prospective clients • Keep prospective client database updated • Maintain knowledge of all product and service offerings of the company • Gaining new clients as well as maintaining existing ones, development of new loans, prompts • Implement the microfinance plan focusing on increasing the outreach of the bank through innovative marketing programs and development of new credit and non-funded Products. • Lead in mobilization of sufficient funds for onward lending to customers • Manage and maintain Relationships with strategic stakeholders. • Develop in-depth knowledge about business development practices, marketing activities, prospective Clients and industry trends. • Maintain a knowledge repository of clients, referrals, RFPs, Prospects and presentations. • Develop strong customer relationships in order to generate a high volume of prospective clients. • Manage customer calls and appointments effectively for new opportunities. • Participate in industry forums, client discussions, and conferences as a representative of the Organization. • Determine cross-selling opportunities among different offices. • Explain prospective clients about the advantages of the products or services offered and follow up With them. •upselling of all products •Coordination of all relationship officers. •Training of relationship officers, freelance agents and telesales agents Show less



BIK INVESTORS AFRICA LTD

• Client Services Supervisor

  • May 2018 - Dec 2019

  •Receiving and welcoming all clients to the location •Explaining to customers the kind of products and packages at the location •upselling the locations •Solving all clients complains and making sure they are satisfied •Checking clientele belongings noting them an down and ensure they are intact during the period they are at our locations •Receiving all payments from customers processing the payments via real time account systems •Doing daily banking •Handling all business to business clients from different corporates, processing there vouchers via real time account systems and following up on payments •Being in charge of overall operations’ of the location, ensuring all the staff are on time and deliver on the duties given. •In charge of selling an upselling of services and products. •Handling B2B clientele platform including selling and marketing. •selling and marketing coordination for all employees Show less



Paddy micro investments ltd

• Customer Care Executive

  • Jan 2014 - May 2017

  •Handling walking client complains. •Working at the call center (receiving calls and solving issues instantly). •Selling company financial products at the call center. •Calling back clients whose calls weren’t picked and helping them out. •Producing reports for other departments on running of their accounts. •Coordinating reports from different departments to and from clients. •Communicating changes to customers and other departments. •handling mobile app loans and ussd code loans. •vast experience in mobile banking loans. • Checking the client relationship management. •Telesales Show less



paddy

• Spain
• Retail Apparel and Fashion
• 1 - 100 Employee

• Head Of Operations Mobikopa

  • Jan 2012 - May 2014

  •Handling clienteles’ complaints and applications for loans •Processing clients loan applications •Handling the check off system •Contacting companies and getting them into the check off system with paddy •Getting onboard new clients and companies. •Managing the debt and collection of mobikopa. •Handling all office work for mobikopa. •Ensuring all data is entered correctly. •In charge of all administrative duties for the department •Handling clienteles’ complaints and applications for loans •Processing clients loan applications •Handling the check off system •Contacting companies and getting them into the check off system with paddy •Getting onboard new clients and companies. •Managing the debt and collection of mobikopa. •Handling all office work for mobikopa. •Ensuring all data is entered correctly. •In charge of all administrative duties for the department



Nairobi Growers & packers

• Head Of Operations

  • Sep 2010 - Oct 2011

  • Checking the client relationship management. •Preparing export and payment invoices •liaising with our agent at the airport for best rates •Harmonizing the company accounts both in ussd pounds and kshs Following up on payments that are due and doing the banking’s •Processing payments for workers and suppliers and executing them •Visiting farms to ascertain the agricultural practices used in growing the produce for export •Ensuring high standards in packaging of produce •Sourcing the produce from different farms across Kenya •Supervising the delivery of the fresh produce from the farms packaging ad delivery to the agent for onward export •Handling company sensitive company documentation •Visiting different farms in kibwezi ,rombo tawa,meru and makindu to get farmers t join as suppliers and ensure they are following the recommended framing technics by kephis and hcda. •Handling all company communications email social media calls and mail •Handling all customer care aspects Show less