Experience

Deseret Mutual Benefit Administrators (DMBA)

• United States
• Financial Services
• 200 - 300 Employee

• Customer Service Specialist

  • Aug 2018 - Present

  I helped troubleshoot medical, dental, fsa, enrollment, medicare, and pre authorization requests in accordance to federal hipaa guidelines and regulations at one of Utah's best employers. Added financial responsibility to help process retirement and savings request and assist participants. I helped troubleshoot medical, dental, fsa, enrollment, medicare, and pre authorization requests in accordance to federal hipaa guidelines and regulations at one of Utah's best employers. Added financial responsibility to help process retirement and savings request and assist participants.



Ultradent Products, Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Formulator

  • Feb 2015 - Apr 2018

  I helped lead a team to successfully meet third party production goals in the toothpaste and mouth hygiene field with Koruma 2000 Gallon mixers, while coordinating production goals and reviewing consistent batch records for fda guidelines. I helped lead a team to successfully meet third party production goals in the toothpaste and mouth hygiene field with Koruma 2000 Gallon mixers, while coordinating production goals and reviewing consistent batch records for fda guidelines.



Watson Pharmaceuticals

• United States
• Biotechnology
• 1 - 100 Employee

• Processing Operator III

  • Oct 2012 - Feb 2015

  I was able to implement and evolve the pre production lidocaine transdermal patches from a 4 batch process to a 12 batch process all while ramping up to meet current consumer consumption. Over 65 ideas to improve the process and simplify redundancies. Helped assist with other ongoing pharmaceuticals and processes. I was able to implement and evolve the pre production lidocaine transdermal patches from a 4 batch process to a 12 batch process all while ramping up to meet current consumer consumption. Over 65 ideas to improve the process and simplify redundancies. Helped assist with other ongoing pharmaceuticals and processes.



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• QAA, CSR, BP, SME

  • Dec 2007 - Oct 2012

  Winflex and Service Engine Human Resource source and payroll solutions for medium to large companies. Coordinate open enrollment and managed daily cafeteria benefits packages primary for fortune 50 companies. Winflex and Service Engine Human Resource source and payroll solutions for medium to large companies. Coordinate open enrollment and managed daily cafeteria benefits packages primary for fortune 50 companies.