Experience

Sacramento Ear Nose & Throat

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Scribe/ Medical Assistant

  • Jul 2023 - Present

  Sacramento, California, United States • Generated accurate and concise medical impressions by documenting detailed patient histories, summarizing complex patient cases, and highlighting key findings, diagnoses, and treatment plans to ensure clarity and coherence in medical notes for effective communication between healthcare providers and accurate patient care • Conducted preliminary assessments of patients, including vital signs measurement, height, weight, and allergy-specific history, aiding healthcare providers in the… Show more • Generated accurate and concise medical impressions by documenting detailed patient histories, summarizing complex patient cases, and highlighting key findings, diagnoses, and treatment plans to ensure clarity and coherence in medical notes for effective communication between healthcare providers and accurate patient care • Conducted preliminary assessments of patients, including vital signs measurement, height, weight, and allergy-specific history, aiding healthcare providers in the evaluation and diagnosis process. • Administered allergy testing procedures, including skin prick tests and patch tests, by preparing necessary equipment and ensuring patient comfort and safety. Show less



Asian Health Services

• United States
• Medical Practices
• 100 - 200 Employee

• Technology Hub Facilitator

  • Dec 2022 - Sep 2023

  Oakland, California, United States •Jumpstarted this program as a Vietnamese and Cantonese facilitator that aimed to increase digital literacy among community members over 65+ years of age. •Increased membership count by 100% in the last 3 months via participant-driven recruitment and word-of-mouth referrals. •Co-designed the workshops curriculum and agenda with community members to make it more easily digestible for the target audience. •Instructed office hours for 2-3 interested members at a time and provided… Show more •Jumpstarted this program as a Vietnamese and Cantonese facilitator that aimed to increase digital literacy among community members over 65+ years of age. •Increased membership count by 100% in the last 3 months via participant-driven recruitment and word-of-mouth referrals. •Co-designed the workshops curriculum and agenda with community members to make it more easily digestible for the target audience. •Instructed office hours for 2-3 interested members at a time and provided individualized assistance on their digital topic of choice.

• Patient Leadership Council (PLC) Facilitator

  • Dec 2022 - Sep 2023

  Oakland, California, United States •Facilitated 2-hour meetings in Vietnamese with dozens of community members that addresses health/healthcare related issues such as nutrition, falling prevention, managing chronic illnesses, vaccines and screenings, voter education, elections, and volunteer opportunities. •Trained and empowered PLC members to become effective health advocates, equipping them with essential knowledge and skills to support others and advocate for their own health needs. •Engaged in weekly facilitator… Show more •Facilitated 2-hour meetings in Vietnamese with dozens of community members that addresses health/healthcare related issues such as nutrition, falling prevention, managing chronic illnesses, vaccines and screenings, voter education, elections, and volunteer opportunities. •Trained and empowered PLC members to become effective health advocates, equipping them with essential knowledge and skills to support others and advocate for their own health needs. •Engaged in weekly facilitator meetings to collaborate on debriefing sessions and present innovative activity concepts for upcoming meetings.

• Community Health Advocate

  • Nov 2022 - Sep 2023

  Oakland, California, United States •Performed COVID-19 nasal swabbing and PCR, rapid-PCR, and rapid antigen testing in a fast-paced and frontline environment on an average of 50 patients in an underserved area per day while adhering to established safety and infection control protocols. •Collaborated with the healthcare team consisting of nurses, volunteer physicians, courier services, and clinic coordinators to update and maintain EPIC, ensuring accurate and up-to-date patient records for effective vaccine management and… Show more •Performed COVID-19 nasal swabbing and PCR, rapid-PCR, and rapid antigen testing in a fast-paced and frontline environment on an average of 50 patients in an underserved area per day while adhering to established safety and infection control protocols. •Collaborated with the healthcare team consisting of nurses, volunteer physicians, courier services, and clinic coordinators to update and maintain EPIC, ensuring accurate and up-to-date patient records for effective vaccine management and follow-up care. •Developed comprehensive information guides in multiple languages elucidating the symptoms of different COVID-19 variants as well as the CDC’s continuous updates with the vaccination timeline, aiding public awareness and education.



Center for Empowering Refugees and Immigrants

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Project Program Co-Coordinator

  • Dec 2022 - Aug 2023

  Oakland, California, United States •Co-initiating and coordinating the development of a program called Talk Story: Vocalizing Khmer’s Unwritten Stories aiming to preserve and share the stories of Cambodian refugees and immigrants who have journeyed to the United States.



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Learning Mentor For Physiology Lab Section

  • Jan 2023 - May 2023

  Berkeley, California, United States •Co-instructed weekly 4-hour lab sections focused on human physiology, methods of research and investigation, and symposium presentation skills. •Applied pedagogical techniques to addressing student questions and misconceptions while also maintaining a healthy and inclusive learning environment. •Synthesized learning material and study guides for future students to utilize to succeed in the class.



Fung Fellowship at UC Berkeley

• United States
• Higher Education
• 1 - 100 Employee

• Project Manager - UCSF Kidney Transplant Prelist Program

  • Aug 2022 - May 2023

  Berkeley, California, United States •Partnered with UCSF Kidney Transplant Care Team through the Fung Fellowship to develop the Prelist Program which involves screening patients for specific health and social factors to evaluate eligibility for a successful kidney transplant, aiming to improve patient management on the kidney transplant waitlist. •Developed and designed RenalReach, a personalized health goal tracker and centralized health portal for prelisted patients which seeks to empower patients to take charge of their… Show more •Partnered with UCSF Kidney Transplant Care Team through the Fung Fellowship to develop the Prelist Program which involves screening patients for specific health and social factors to evaluate eligibility for a successful kidney transplant, aiming to improve patient management on the kidney transplant waitlist. •Developed and designed RenalReach, a personalized health goal tracker and centralized health portal for prelisted patients which seeks to empower patients to take charge of their health goals, communicate with the care team, and maintain a healthy lifestyle before, during, and after a kidney transplant. FELLOWSHIP DETAILS: Selected as 1 of under 50 fellows for the Fung Institute's Health + Technology track; engaging in coursework, research, and human-centered design projects with an emphasis on the intersection between public health and technology/ innovation. Show less



Biology Scholars Program & Allies

• Higher Education
• 1 - 100 Employee

• Student Mentor

  • Dec 2021 - May 2023

  Berkeley, California, United States •Provided counseling and support for the personal and academic growth of low-income/first generation/ underrepresented student populations within BSP. •Enhanced mentees’ soft and hard professional skills by giving feedback during mock interviews, presentations, and resume-building. •Increased community engagement between +200 BSP students and strengthened community ties that will continue to grow even after participation in the program.



Golden Gate Urology, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Administrative Assistant

  • Jan 2022 - Jun 2022

  Oakland, California, United States • Managed 20+ patients’ information daily using Athena Electronic Health Records and MS Office • Performed data entry tasks and filed patient reports daily. • Scheduled procedural and follow up appointments for patients in person and by phone. • Collaborated with small medical office staff to ensure completion of tasks on schedule. • Processed financial and medical insurance information for medical billing.



Department of Integrative Biology- Students

• Internal Affairs-President

  • Mar 2021 - May 2022

  Berkeley, California, United States •Coordinated 3 events per month that integrate college students with the Department’s advisors, professors, and alumni to expand networking opportunities for research & internships. •Organized workshops that provided professional development for tracks including pre-health, graduate school, or general research •Promoted active participation among 170+ members and recorded attendance at meetings. •Updated the club weekly with agendas and status quos to meet.



Sorenson Vision

• UC Berkeley Health & Medical Apprenticeship Program - Field Study Internship

  • May 2021 - Feb 2022

  3010 Colby St Suite 114 • Engage in a mentorship placement of 40 hours with an ophthalmologist observing proper patient care and the operations of a private clinic • Partake in weekly discussion sections revolving current social, political, and ethical issues in public health & medicine • Perform writing assignments, weekly journals, projects, oral presentations, program evaluations and attend networking events



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant

  • Jan 2020 - Dec 2021

  Berkeley, California, United States •Involved in cockroach oxygen consumption project headed by Dr. Robert J Full •Used programming technology (MATLAB) to monitor cockroach activity and collected dozens of sample data measurements



REACH! Asian/Pacific Islander Retention & Recruitment Center

• United States
• Political Organizations
• 1 - 100 Employee

• Family Head & General Mentor

  • Dec 2019 - Dec 2020

  ● Bi-annually hosted groups of underserved Asian American high school students on campus and responsible for upkeeping a safe learning environment where personal narratives are shared, and intimate relationships are made. ● Responsible for a separate group of 9 students and facilitated community building activities that questioned and strengthened students’ Asian American identities in order to promote their pursuit of higher education. ● Maintains close mentorship relations with all… Show more ● Bi-annually hosted groups of underserved Asian American high school students on campus and responsible for upkeeping a safe learning environment where personal narratives are shared, and intimate relationships are made. ● Responsible for a separate group of 9 students and facilitated community building activities that questioned and strengthened students’ Asian American identities in order to promote their pursuit of higher education. ● Maintains close mentorship relations with all participants and gives advice on higher education as needed. Show less



Kidney Disease Screening and Awareness Program

• United States
• Public Health
• 1 - 100 Employee

• Outreach/Publicity Committee Member

  • Jan 2020 - May 2020

  Berkeley, California, United States •Generated informational flyers that increased awareness of chronic kidney disease (CKD) and educated the local community about preventative care methods like healthy nutritional and lifestyle habits. •Created presentations focusing on the effects of CKD on various ethnic/racial groups and risk factors. •Coordinated with the community and cultural centers in the Bay Area to expand outreach to at-risk groups for kidney disease to provide free kidney disease screenings.



Cal Vietnamese Student Association, Berkeley

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Culture Chair Intern

  • Sep 2019 - Mar 2020

  Berkeley, California, United States Organized and co-hosted annual culture festivals where students display previews of the Culture Show’s performances and learn more about Vietnamese culture.



Boys & Girls Clubs of Greater Sacramento

• United States
• Education Administration Programs
• 1 - 100 Employee

• Paid Intern

  • Jun 2018 - Jun 2019

  5212 Lemon Hill Ave Sacramento, CA 95824 Co-created a more efficient registration and attendance system involving membership cards and bar codes for 2200+ members Managed the donation database that contained 20+ sponsors and partners. Mentored children in a youth development summer program & facilitated daily workshops and activities Spent 5+hours in video production that won the organization new vehicles to aid with the transportation of club members



Bank of America

• United States
• Banking
• 700 & Above Employee

• Bank of America Student Leader

  • Jun 2018 - Jun 2019

  Selected as 1 of 225 student leaders across the United States Involved in eight-week paid internship at a local nonprofit organization Learned first-hand about the needs of my community and the critical role nonprofits play Traveled to Washington DC and learned valuable civic, social, and business leadership skills