Experience

Scully and Scully
• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee
• Information Technology Manager

  • Nov 2021 - Present


Parker New York

• United States
• Hospitality
• 1 - 100 Employee

• IT Manager

  • Apr 2013 - Mar 2020

  • Responsible for providing on-site, remote and after hour support for the Parker owned entities, supporting internal and external customers. • Upgraded Opera and deployed instances to each workstation via GPO for multiple locations. • Actively kept servers and end users up-to-date with updates in a mixed OS environment. • Implemented, Updated, and supported POS systems throughout all restaurants and outlets: MICROS 9700, Aireus, and Breadcrumb. • Developed and maintained digital signage that integrates with the hotel’s Amadeus Delphi, Sales and Catering solution. Also developed other digital signage used throughout the other properties. • Assisted in the migration of Exchange to Google Suite. Managed end users accounts, device management and email recovery. • Deployed ADP time clocks throughout all properties. Later migrated to new payroll system, Ultipro • Designed, deployed and administer networks in hotels, restaurants, and other locations. • Managed Sophos Antivirus and Sophos Web Appliance Content Filtering for all properties. • Managed backup solutions for all locations. This included apps, database, and file sharing servers. • Responsible for the migration of mission critical servers to new locations with minimal downtime. Show less



The Jack Parker Corporation

• Real Estate
• 1 - 100 Employee

• IT Manager

  • Apr 2013 - Nov 2018

  Managed IT needs for The Biltmore, Truffles, & The Parker Towers properties. • Maintained the Building Management Solution server at the Biltmore. Researched the hardware, rebuilt the database and performed hardware disaster recovery • Upgraded the wireless solution in the club and fitness areas in multiple properties to allow greater coverage and control over access. • Implemented and maintain the audio visual setups in the theaters at each location - Sonos, Apple TV, etc.. • Repaired and maintained the keytrak system after numerous hardware failures. Redundancies created. • Upgraded and maintain the NVR solutions from a previous DVR setup. • Installed and maintained ZKAccess, an access management system, at the Truffles location. Show less



Advanced Physical Therapy & Sports Medicine

• United States
• Medical Practices
• 1 - 100 Employee

• Technical Consultant

  • Mar 2010 - Mar 2014

  Responsible for providing on-call and on-site problem detection and resolution Provide software/hardware recommendations and support Responsible for providing on-call and on-site problem detection and resolution Provide software/hardware recommendations and support



IDT Corporation

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• System Analyst

  • Apr 2004 - Jul 2010

  • Supported multiple servers in both Windows and Linux environments • Monitored log files on web, application, and database servers. • Managed Active Directory • Collaborated with other team members to provide cross-platform support and timely problem resolution. • Performed backups utilizing Veritas Backup Exec. • Performed daily, weekly, and monthly maintenances on production servers. • Provided on-call support which rotated weekly. • Supported multiple servers in both Windows and Linux environments • Monitored log files on web, application, and database servers. • Managed Active Directory • Collaborated with other team members to provide cross-platform support and timely problem resolution. • Performed backups utilizing Veritas Backup Exec. • Performed daily, weekly, and monthly maintenances on production servers. • Provided on-call support which rotated weekly.



GRM Information Management Services

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Project Supervisor

  • Feb 2004 - Feb 2006

  • Maintained and supervised special client requests. • Maintained strict adherence to all budgetary guidelines and formulated operational, payroll, and capital budgets. • Trained clients to use our online ordering system. • Worked at off-site locations and supervised the work force team. • Maintained and supervised special client requests. • Maintained strict adherence to all budgetary guidelines and formulated operational, payroll, and capital budgets. • Trained clients to use our online ordering system. • Worked at off-site locations and supervised the work force team.