Victor Frimpong
Building Manager at Freshwater Group- Claim this Profile
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Bio
Credentials
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1/2 day Asbestos Awareness Training Course
Quantum ComplianceAug, 2019- Nov, 2024 -
Mental Health Awareness
Human Focus InternationalOct, 2020- Nov, 2024 -
Equality and Diversity Awareness in Offices
Human Focus InternationalSep, 2020- Nov, 2024 -
GDPR Awareness and Data Security Training
Human Focus InternationalJul, 2020- Nov, 2024 -
Coronavirus Infection Control in Offices
Human Focus InternationalJun, 2019- Nov, 2024 -
SIA
Security Industry AuthorityOct, 2015- Nov, 2024 -
Conflict Management
International WorkplaceDec, 2018- Nov, 2024 -
Cultural Awareness
International Workplace -
IOSH
IOSH Managing Safely Course -
Project Griffin
Nactso
Experience
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Freshwater Group
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United States
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Real Estate
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1 - 100 Employee
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Building Manager
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Nov 2021 - Present
The Building Manager is responsible for the day-to-day management of the development and its staff. Whilst taking a strategic overview they will need to plan to maximise revenues, control expenditure and provide excellent customer service. The manager must also pay attention to detail, setting an example for staff to deliver a standard of service and presentation that meets the development & its resident’s needs and expectations. To manage in a supportive and motivational manner to ensure high, appropriate and attainable standards are achieved, providing coaching and training as appropriate. Ongoing liaison with and reporting to, the Property manager.
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Rendall & Rittner
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United Kingdom
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Real Estate
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700 & Above Employee
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Building Manager
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Oct 2018 - Oct 2021
The Building Manager is responsible for the day-to-day management of the development and its staff. Whilst taking a strategic overview they will need to plan to maximise revenues, control expenditure and provide excellent customer service. The manager must also pay attention to detail, setting an example for staff to deliver a standard of service and presentation that meets the development & its resident’s needs and expectations. To manage in a supportive and motivational manner to ensure high, appropriate and attainable standards are achieved, providing coaching and training as appropriate. Ongoing liaison with and reporting to, the Managing Agent Rendall and Rittner.
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Rendall & Rittner
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United Kingdom
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Real Estate
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700 & Above Employee
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Duty Manager
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Dec 2014 - Aug 2018
1. Supervise and monitor all concierge to ensure that customer service is a priority 2. Provide high levels of customer service and continually monitor performance and improvement 3. Assist in the development of new initiatives, this include training and standardisation of procedures to ensure consistent performance 4. Train the concierge to offer a consistently high standard of personalised customer service. SUPERVISORY 1. Maintain a good working relationship with the concierge and estate team so they remain motivated and focused. 2. Arrange all induction training of new staff on procedures and train staff to ensure that they are familiar with relevant procedures and that these are adhered to at all times. 3. Hold daily reviews with the staff to ensure all handover sheets are comprehensively completed, including major incidents, fault reporting and complaint procedures. 4. Ensure that information provided by the concierge team to all users is both correct and relevant. 5. Conversant with up to date knowledge of the estate and services provided therein. 6. Manage concierge and staff rotas and to ensure suitable cover is arranged either internally or via agency staff. RECORDS 1. Deals with administrative matters relating to the concierge and relating to the management of the building /development and staff including placing orders. 2. Issue letters to residents as a result of inspections etc. 3.Inspect all areas for both cleanliness and safety and report any issues to either the Estate Supervisor in liaison with the Estate Manager.
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Charter Communications
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United States
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Telecommunications
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700 & Above Employee
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DSL Techician
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Apr 2013 - Apr 2014
• Identify good DSL synchronization at Demarc (outside/inside network interface) • Install DSL modems, inline filter, and internal/external splitters • Configure AT&T modem & router for handshake on network and surfing on technician PC • Correct/repair client’s broadband service • Highly skilled in equipment troubleshooting and on-site repairs and installations • Identify good DSL synchronization at Demarc (outside/inside network interface) • Install DSL modems, inline filter, and internal/external splitters • Configure AT&T modem & router for handshake on network and surfing on technician PC • Correct/repair client’s broadband service • Highly skilled in equipment troubleshooting and on-site repairs and installations
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Ecocomp Enterprizes/Cybernation
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Telecommunications
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1 - 100 Employee
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DSL Technician
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2008 - 2013
Identify good DSL synchronization at Demarc (outside/inside network interface) • Install DSL modems, inline filter, and internal/external splitters • Configure AT&T modem & router for handshake on network and surfing on technician PC • Correct/repair client’s broadband service • Highly skilled in equipment troubleshooting and on-site repairs and installations Identify good DSL synchronization at Demarc (outside/inside network interface) • Install DSL modems, inline filter, and internal/external splitters • Configure AT&T modem & router for handshake on network and surfing on technician PC • Correct/repair client’s broadband service • Highly skilled in equipment troubleshooting and on-site repairs and installations
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Education
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2005 - 2008
Georgia Perimeter College
Associate's degree, Graphic Design
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