Victor Ferrer Bernal
Talent Resourcer at Elite Associates- Claim this Profile
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Bio
Experience
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Elite Associates
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United Kingdom
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Staffing and Recruiting
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100 - 200 Employee
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Talent Resourcer
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May 2022 - Present
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Circa Soho
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Bar Supervisor
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Mar 2016 - Sep 2022
Promoted from Glass Collector to Bartender and finally Supervisor. Responsible for staff management, roster planning, recruitment and conducting interviews, training new starters, stock loss management and handling the inventory, serving customers, managing staff breaks, maintaining day to day operations of the venue and cash up daily. Key achievements: Reduced staff turnover by 25%, improved stock control by 15%, reduced customer complaints by 50%, increased sales by 10%. Fully responsible for overall Bar Management when Manager on vacation.
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Sancho Panza
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Germany
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Restaurants
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1 - 100 Employee
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Restaurant Supervisor
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Sep 2008 - Mar 2016
Promoted from Waiter to Restaurant Supervisor. Responsible for managing the waiting and kitchen staff, taking orders from customers, managing the stock levels with suppliers according to the business needs and roster planning. Key achievements: Improved the work environment, improved customer service, decreased food wastages by 10%. Promoted from Waiter to Restaurant Supervisor. Responsible for managing the waiting and kitchen staff, taking orders from customers, managing the stock levels with suppliers according to the business needs and roster planning. Key achievements: Improved the work environment, improved customer service, decreased food wastages by 10%.
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S.A.M.U Ambulances
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Monteagudo, Murcia, Spain
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Administrator
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Oct 2014 - Apr 2015
Work experience as part of University studies in SAMU Ambulances. Responsible for accounts management, general administration in accounts department, invoicing and dealing with customers and suppliers. Key achievements: Processing and collecting outdated pending payments resulting in 3% of overall billing. Work experience as part of University studies in SAMU Ambulances. Responsible for accounts management, general administration in accounts department, invoicing and dealing with customers and suppliers. Key achievements: Processing and collecting outdated pending payments resulting in 3% of overall billing.
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Education
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Avado
CIPD Level 5 Foundation Diploma in HR Practice -
Avado
CIPD Level 3 Foundation Diploma in HR Practice -
OBS Business School
Master’s Degrees in Human Resources Management MA -
Universidad de Murcia
Business Administration & Management BA