Victor Ferrer Bernal

Talent Resourcer at Elite Associates
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Talent Resourcer
      • May 2022 - Present

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Bar Supervisor
      • Mar 2016 - Sep 2022

      Promoted from Glass Collector to Bartender and finally Supervisor. Responsible for staff management, roster planning, recruitment and conducting interviews, training new starters, stock loss management and handling the inventory, serving customers, managing staff breaks, maintaining day to day operations of the venue and cash up daily. Key achievements: Reduced staff turnover by 25%, improved stock control by 15%, reduced customer complaints by 50%, increased sales by 10%. Fully responsible for overall Bar Management when Manager on vacation.

    • Germany
    • Restaurants
    • 1 - 100 Employee
    • Restaurant Supervisor
      • Sep 2008 - Mar 2016

      Promoted from Waiter to Restaurant Supervisor. Responsible for managing the waiting and kitchen staff, taking orders from customers, managing the stock levels with suppliers according to the business needs and roster planning. Key achievements: Improved the work environment, improved customer service, decreased food wastages by 10%. Promoted from Waiter to Restaurant Supervisor. Responsible for managing the waiting and kitchen staff, taking orders from customers, managing the stock levels with suppliers according to the business needs and roster planning. Key achievements: Improved the work environment, improved customer service, decreased food wastages by 10%.

  • S.A.M.U Ambulances
    • Monteagudo, Murcia, Spain
    • Administrator
      • Oct 2014 - Apr 2015

      Work experience as part of University studies in SAMU Ambulances. Responsible for accounts management, general administration in accounts department, invoicing and dealing with customers and suppliers. Key achievements: Processing and collecting outdated pending payments resulting in 3% of overall billing. Work experience as part of University studies in SAMU Ambulances. Responsible for accounts management, general administration in accounts department, invoicing and dealing with customers and suppliers. Key achievements: Processing and collecting outdated pending payments resulting in 3% of overall billing.

Education

  • Avado
    CIPD Level 5 Foundation Diploma in HR Practice
    2020 - 2022
  • Avado
    CIPD Level 3 Foundation Diploma in HR Practice
    2019 - 2020
  • OBS Business School
    Master’s Degrees in Human Resources Management MA
    2018 - 2019
  • Universidad de Murcia
    Business Administration & Management BA
    2010 - 2015

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