Associate Director, IT Operations

• Jul 2021 - Present

Manager of Application Support

• Jul 2017 - Present

• Manage the Banner application support group, setting goals and expectations. • Provides training and direction to staff and the Banner user group on changes, upgrades, and projects to meet strategic goals and priorities. • Serve on campus-wide security team, reviewing issues, offering solutions and guidance through standing issues, institutional audits and compliance. • Upgrade and migrate production ERP to cloud (AWS), making use of highly available, distributed deployments across… Show more • Manage the Banner application support group, setting goals and expectations. • Provides training and direction to staff and the Banner user group on changes, upgrades, and projects to meet strategic goals and priorities. • Serve on campus-wide security team, reviewing issues, offering solutions and guidance through standing issues, institutional audits and compliance. • Upgrade and migrate production ERP to cloud (AWS), making use of highly available, distributed deployments across availability zones. • Deployed applications into private subnets, exposing externally via application load balancers using common app-based path patterns for more secure environments. • Secure homegrown and vendor supplied applications by leveraging AWS cloud-native offerings such as Route53, application load balancer, CloudFront (CDN), and application firewall. • Responsible for implementing and maintaining SSO (Ethos / PortalGuard) for ecosystem wide authentication. • Coordinated cascading rollout of Multi-Factor Authentication (MFA) for all staff and faculty users. • Work with different campus modalities on the vetting, acquisition and implementation of various vendor offerings. • Coordinate consulting DBAs on special projects. • Assisted in implementation of Graylog security information event management system (SIEM). • Review logs for anomalous activity. • Research, diagnose and fix defects in the application ecosystem. • Maintain integrations with external systems. • Transition environments to utilize open source options, such as OpenJDK and Apache Tomcat. • Use scripting (bash / python) to assist in integration/automation/data load related tasks. • Automated application upgrade and deployment with Ellucian Solution Manager (ESM). • Work with infrastructure team regarding issues of security and system maintenance. • Review requests for system accounts and access. Take part in policy discussions and decision making. • CJIS Level 4 certified.

Systems and Security Administrator

• Sep 2015 - Jul 2017

• Setup and configure ELK for firewall log-centralization, storage, parsing and indexing. • Graylog for infrastructure logging and monitoring. • Use logging tools to track down infected systems on network. • Deployment of OpenDLP and Nessus Professional as Data Loss Prevention tool. • McAfee EPO for endpoint security configuration: system-wide antivirus deployment, blocking executables from USB, and protecting sensitive user content. • Server administration (Linux, Windows –… Show more • Setup and configure ELK for firewall log-centralization, storage, parsing and indexing. • Graylog for infrastructure logging and monitoring. • Use logging tools to track down infected systems on network. • Deployment of OpenDLP and Nessus Professional as Data Loss Prevention tool. • McAfee EPO for endpoint security configuration: system-wide antivirus deployment, blocking executables from USB, and protecting sensitive user content. • Server administration (Linux, Windows – physical and VM). • Research, install, configure, and migrate to new Single Sign-On portal solution (SAML, CAS, ADFS) - PortalGuard. • Set up SimpleSAMLphp for in-house application authentication. • Environment clean-up and maintenance (Active Directory, DNS, GPO). • SQL Server, Oracle 12c, MySQL install/configure for academic work and application back-end. • Domain Controller upgrades. • iMC upgrade and configuration. • Server hardware upgrades. • Argos datablock production and reporting. • GPO for end-point application configuration. • Research vendors and products, set up demos, and price solutions. • Build systems / configure applications for data science and computer science coursework as required. • Install and configure Confluence for all internal documentation. • Research and implement Varonis DatAdvantage suite for data governance. • Administer G Suite. • Audit AD for stale accounts, and excessive privileges. • Assist faculty with AWS-related issues concerning their projects (Route53, S3, EC2). • CJIS Level 4 certified. Show less • Setup and configure ELK for firewall log-centralization, storage, parsing and indexing. • Graylog for infrastructure logging and monitoring. • Use logging tools to track down infected systems on network. • Deployment of OpenDLP and Nessus Professional as Data Loss Prevention tool. • McAfee EPO for endpoint security configuration: system-wide antivirus deployment, blocking executables from USB, and protecting sensitive user content. • Server administration (Linux, Windows –… Show more • Setup and configure ELK for firewall log-centralization, storage, parsing and indexing. • Graylog for infrastructure logging and monitoring. • Use logging tools to track down infected systems on network. • Deployment of OpenDLP and Nessus Professional as Data Loss Prevention tool. • McAfee EPO for endpoint security configuration: system-wide antivirus deployment, blocking executables from USB, and protecting sensitive user content. • Server administration (Linux, Windows – physical and VM). • Research, install, configure, and migrate to new Single Sign-On portal solution (SAML, CAS, ADFS) - PortalGuard. • Set up SimpleSAMLphp for in-house application authentication. • Environment clean-up and maintenance (Active Directory, DNS, GPO). • SQL Server, Oracle 12c, MySQL install/configure for academic work and application back-end. • Domain Controller upgrades. • iMC upgrade and configuration. • Server hardware upgrades. • Argos datablock production and reporting. • GPO for end-point application configuration. • Research vendors and products, set up demos, and price solutions. • Build systems / configure applications for data science and computer science coursework as required. • Install and configure Confluence for all internal documentation. • Research and implement Varonis DatAdvantage suite for data governance. • Administer G Suite. • Audit AD for stale accounts, and excessive privileges. • Assist faculty with AWS-related issues concerning their projects (Route53, S3, EC2). • CJIS Level 4 certified. Show less

Database Coordinator

• Jan 2014 - Sep 2015

• SharePoint administrator for an organization comprised of 30,000 systems and 3,000 users. • Research, test, and implement featuresets into the SharePoint 2013 platform. • Assist users with “power user” functionality, and subsite administration. • Monitor health of server farm and ensure service uptime. • Diagnose hardware, software and configuration issues (consulting with other members of organization or vendors for interdisciplinary problems). • Build catalogue of… Show more • SharePoint administrator for an organization comprised of 30,000 systems and 3,000 users. • Research, test, and implement featuresets into the SharePoint 2013 platform. • Assist users with “power user” functionality, and subsite administration. • Monitor health of server farm and ensure service uptime. • Diagnose hardware, software and configuration issues (consulting with other members of organization or vendors for interdisciplinary problems). • Build catalogue of educational material and procedural guides for organizational use. • Build complex queries and reports with SQL Server 2005 and 2008. • ETL with SSIS packages in Visual Studio 2008 for outside vendor application configuration.. • Report Writing with Visual Studio 2005/2008. • Deploy, support, manage, and maintain district enterprise applications. • Identify and correct problems in systems. • Maintain documentation. • Create test data and evaluate complete test results. • Provide for all phases of projects during development, testing, and implementation. • Convert content and data from old applications to new applications. • Work with a wide variety of applications as required. • Provide for all types of file organization, processing, storage and maintenance. • Maintain confidentiality regarding all school matters. • Prepare all required reports and maintain all appropriate records.

Technology Support Professional

• Aug 2011 - Jan 2014

• Operation and maintenance of over four hundred systems and four servers. • Diagnosis and upkeep of all ActivBoard technology and projectors. • Diagnosis of hardware, software, and network-related issues. • Virus removal. • Configure printers in a network environment. • Create and manage staff, students and systems in Active Directory • Management of all web-based applications. • Image systems employing SCCM. • Install and configure specialized software packages, such… Show more • Operation and maintenance of over four hundred systems and four servers. • Diagnosis and upkeep of all ActivBoard technology and projectors. • Diagnosis of hardware, software, and network-related issues. • Virus removal. • Configure printers in a network environment. • Create and manage staff, students and systems in Active Directory • Management of all web-based applications. • Image systems employing SCCM. • Install and configure specialized software packages, such as Adobe suite of products. • Assist 700 end-users with technology-related issues. • Interface with other branches of department to solve complex, multi-discipline issues. • Inventory of all school property valued over $700. • Use of VBScripts to make multi-user modifications on systems.

PACS I

• Jan 2002 - Feb 2011

• Worked on Siemens MV1000/MV300 systems in a digital radiology environment. • Use IDX to research patient information and aide in radiology workflow. • Digitization of hardcopy records. • Assist system administrators in maintaining of archives. • Employ telnet to access legacy systems. • Excellent customer service • Worked on Siemens MV1000/MV300 systems in a digital radiology environment. • Use IDX to research patient information and aide in radiology workflow. • Digitization of hardcopy records. • Assist system administrators in maintaining of archives. • Employ telnet to access legacy systems. • Excellent customer service