Experience

Ministry of Energy and Mineral Development

• 1 - 100 Employee

• System Administrator

  • Apr 2021 - Present

  • Support Corporate Network and all users and computers... • Manage and support all Servers, Thin Clients, and Virtual workstation • Manage and support Microsoft Exchange Online with Advanced Threat Protection • Perform and verify daily backups and their validity using Veeam • Configured, Manage and Supported Users through an Internal ticketing system • Responsible for FortiGate Firewalls and Aruba, & Dell network switches • Administered and Supported our VMWare Virtual Server Cluster, Nodes and Disks. • Administered and Supported our Microsoft 365 E5 environment • Administered and Supported Azure Active Directory & AD Connect Directory Syncs to on-prem AD • Manage and support all Servers and Windows, and Virtual workstation • Responsible for the IT department purchasing and vendor support for the organization • Manage and support Microsoft Exchange Online with Advanced Threat Protection Show less



Digi Telecommunications

• Malaysia
• Telecommunications
• 700 & Above Employee

• System Administrator

  • Jan 2017 - Feb 2020

  Maintain archives, restores and backups for 70TB of data from various systems including Windows, Solaris, VM’s, Exchange, and Macintosh using CommVault Simpana, AWS, and Egnyte. In charge of font licenses, purchases, and uploading to Font Explorer X for over 15 client teams. Manage Project Server 2010 and custom client rate sheet for all North American offices. Provide training to users and IT staff, participated in a roll out to our New York office office and worked closely with contractors to upgrade and create customized reporting. Create accounts in financial system, Sage 500, and helped streamline account creation process with the Manager of Accounting Systems. Install, maintain and decommission Windows servers and VM's. Created Wikis on SharePoint for internal IT documentation as well as a help page for users. Telecom services: Assign extensions, create voice mailboxes, and add licenses within Cisco Call Manger and Unity. Provide training for Help Desk staff and Systems Administrators in North America on every system I manage to promote skill sharing and collaboration. Reduced resolution times as all staff members have the tools and knowledge to complete tasks quickly. Automated custom reports for SOX compliance using PowerShell scripts saving 2 hours of manual work. Reports included users in Domain Admins, VPN security groups, list of external users, all with specific details for our compliance officer to review. Participated in a coast-to-coast SCCM role out which involved ripping out the previous system and re-building a primary and secondary sites. Show less



LeadGenius

• United States
• Software Development
• 300 - 400 Employee

• Data Entry Clerk

  • Mar 2014 - Jun 2016