Experience

2nd Watch

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Development Manager, Data Platform

  • Aug 2021 - Present

• Software Development Engineer II, Cloud

  • Sep 2018 - Aug 2021



Verint Intelligent Self-Service

• Spokane, Washington Area

• Senior Software Engineer

  • May 2018 - Sep 2018

  Full stack, cross-platform mobile and web service development and design. Training, mentorship and code review of team members and contractors. CI/CD systems architecture and administration. Security review, systems implementation and app signing management. 3rd party service integration: Facebook, Twilio, Alexa, Slack, Watson, AWS, Google Cloud, Kafka, Oracle, TTS, Voice rec, live chat, translation, tone analysis, etc. Full stack, cross-platform mobile and web service development and design. Training, mentorship and code review of team members and contractors. CI/CD systems architecture and administration. Security review, systems implementation and app signing management. 3rd party service integration: Facebook, Twilio, Alexa, Slack, Watson, AWS, Google Cloud, Kafka, Oracle, TTS, Voice rec, live chat, translation, tone analysis, etc.



Verint Next IT

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer II, Applied Research

  • 2015 - May 2018

  Full stack, cross-platform mobile and web service development and design. Training, mentorship and code review of team members and contractors. CI/CD systems architecture and administration. Security review, systems implementation and app signing management.3rd party service integration: Facebook, Twilio, Alexa, Slack, Watson, AWS, Google Cloud, Kafka, Oracle, TTS, Voice rec, live chat, translation, tone analysis, etc.

• Software Engineer, Applied Research

  • Jun 2013 - 2015

  Full stack, cross-platform mobile and web service development and design. Training, mentorship and code review of team members and contractors. CI/CD systems architecture and administration. Security review, systems implementation and app signing management.3rd party service integration: Facebook, Twilio, Alexa, Slack, Watson, AWS, Google Cloud, Kafka, Oracle, TTS, Voice rec, live chat, translation, tone analysis, etc.



Eastern Washington University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Associate

  • Mar 2012 - Jul 2013

  Teaching CPLA 120 - Computer Applications Literacy in the Computer Science Department Teaching CPLA 120 - Computer Applications Literacy in the Computer Science Department



INFINETIX Corp

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Embedded Systems Engineer in Training

  • Jun 2011 - Jan 2012

  Performed software and firmware development and consulting to meet client application specifications, including Windows Form application development in the .NET/C# environment. Constructed electronic circuits, performed electrical rework, testing and debugging, and analyzed circuit designs to improve power efficiency. Designed capacitive touch sensors, investigated existing touch sensor components, and tested various sensor configurations to analyze products for inclusion in a client application. Programmed an embedded touch screen controller, TFTP server, and FAT file systems drivers for a SPI Flash device in C. Show less



Washington State University

• United States
• Higher Education
• 700 & Above Employee

• Electrical Intern

  • May 2007 - Sep 2007

  Designed electrical systems and developed project documentation in collaboration with architects and civil engineers for large and small, multi-disciplinary construction projects. Collaborated with consultants, contractors, customers, engineers and managers to determine project specifications, research products, and resolve conflicts between administrative system requirements and design specifications. Performed computer aided drafting and updated drawings and documentation of campus electrical systems. Performed field verification and documentation of electrical systems, tested electrical equipment, and used power monitoring devices to measure and record monthly power consumption of facilities. Show less



Spokane Falls Community College

• United States
• Higher Education
• 300 - 400 Employee

• Math Tutor

  • Aug 2004 - Jun 2006

  Trained and supervised new employees, arbitrated disputes between employees and students, and enforced integrity and security policies. Administered examinations, facilitated student learning, and clarified learning material and facility policies for employees and students. Maintained computers, file systems, and rental equipment. Trained and supervised new employees, arbitrated disputes between employees and students, and enforced integrity and security policies. Administered examinations, facilitated student learning, and clarified learning material and facility policies for employees and students. Maintained computers, file systems, and rental equipment.