Transport Administrator

• Jun 2023 - Present

Logistics Assistant

• Nov 2022 - Jun 2023

• Carry out all warehouse tasks efficiently to meet all business requirements (SLAs and customer expectations). • Switch between jobs quickly and efficiently to help with ad-hoc tasks. • Responsible for meeting the customers, drivers and make the packing list for collection. • Adhere to company audit rules during inventory counts to obtain accuracy as per SOPs (Standard Operating Procedures). • Improved customer service experiences to facilitate organic growth and loyalty. • Recognise issues and implement corrective actions for continual improvement. Show less

Ramp Agent

• Jun 2022 - Nov 2022

• Operated various types of equipment safely, such as conveyor belts, pushback tractors, and tugs. • Sorted luggage into appropriate locations to enable accurate transfer and loading. • Loaded and unloaded cargo, luggage, and freight quickly to meet aircraft turnaround targets. • Reported equipment malfunctions to supervisors for immediate attention, avoiding delays. • Communicated closely with ground crew, flight crew, and tow personnel via headset radios. • Cleaned and sanitised aircraft between flights to maintain hygiene standards. • Assisted crews and passengers with large bags and heavy luggage, aiding prompt aircraft turnarounds. Show less

Loader at Musgrave

• Aug 2019 - Jun 2022

While working at Musgrave, I started with small tasks like voice picker and was responsible for the cage’s organisation. My skills were recognised, and I was promoted to Loader briefly. • Used handheld electronic devices to enter accurate delivery information. • Maintained excellent fitness levels to perform manual loading responsibilities • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets. • Contacted suppliers to resolve shipment and delivery issues. • Kept warehouse environments clear of obstruction to reduce workplace risk. • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions. Show less

Administrative Clerk

• Sep 2018 - Jun 2019

• Offered excellent customer service to colleagues and external representatives, maintaining company reputation. • Established workflow processes and implemented modifications to improve administrative operations. • Monitored office inventory supplies, re-ordering for service provisions. • Organised meetings and events guaranteeing professional results. • Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments. • Provided dependable administrative support to senior staff, enabling them to handle high-importance tasks freely. • Managed queries in person, by phone, and via email with exceptional customer care. • Ordered stationery supplies to meet usage demands, including ink cartridges, toner, and paper. • Led, directed, and mentored the administrative team to achieve maximum output. • Prepared regular reports on expenses and office budgets. • Carried out onboarding to help new hires adjust to the new work environment. Show less

Shipping Freight and Cargo Inspector

• Mar 2013 - Sep 2018

Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. Documented systemic compliance problems and inappropriate business practices for official reporting. Coordinated loading and unloading of vehicles with a minimal delay at distribution points. Fostered positive relationships with clients, carriers, and customs officials to resolve problems swiftly. Tracked shipping trends to identify consistent problems with customs, carriers, or specific types of cargo and pallets. Inspected hazardous freight to meet safety regulations. Examined machinery and collected reports of workplace accidents. Compiled relevant legal and administrative documents relating to inspections. Tracked market prices and compared business service costs against standards. Show less