HRBP, SAP & Business Process

• Aug 2023 - Present

SAP & Documented Processes Administrator

• May 2018 - Sep 2023

As SAP administrator, I drive the implementation for SAP Procedures to standardize the requisition, approbation flow and decision take analysis for employees that needs SAP to perform their functions, I perform analysis on data and information to evaluate and approve/denied and recommend SAP access on P2M, W&L and Maintenance modules according to defined criteria such as employee functions based on their job description, performing Weekly and Quarterly SAP audits to ensure accurate access for users; I optimize SAP transactional roles to guarantee the implementation of the changes on projects and guarantee the integrity of the system; maintain the integrity of SAP functionality during technical changes, system upgrades, global projects and service downtime, collaborate with business process owners and Super Users to set priorities, process and system improvements that drive efficiency in existing processes, coordinated review of SAP Courses with Super Users and training team to keep SAP process documentation updated, administrate internal SAP Super users and BI Supers Users community for all the streamlines. Review MII data and share dashboard with Leadership to help them make better decisions based on organization needs; also, be responsible of maintain all the Process Documentation on Document System and create training routes on Exempt & Non Exempt Job Positions to give the employees the basic Process that they need to know and demonstrate compliances. Show less

Control Inventory Manager

• Sep 2017 - Apr 2018

Quality Supervisor

• Jan 2013 - Apr 2017

Coordinate QA technical and QA auditors in the inspection of raw materials, subassemblies and finished products. Engineering studies, continuous improvement projects, training and GMP; monitor validations, CAPAs, compliance with CFR, ISO 13485 and other regulations, establish good laboratory practices, exception handling aseptic processes, management of internal and external audits and other related activities. Participation in the change control committee and the evaluation of suppliers; management, monitoring and evaluation of customer complaints. Team member of Validation Process/Equipment and Test Method Validation, Root Cause Analysis Leader. Site Key User for Quality Management Module on SAP system. Show less

Customer Complaints and Process Documentation Coordinator

• Jan 2007 - Nov 2012

Coordinate with Quality Engineers the compliance with rules and regulations for research and answering customer complaints, and the administration of the documentation of production processes. Coordinate with Quality Engineers the compliance with rules and regulations for research and answering customer complaints, and the administration of the documentation of production processes.