Experience

Consolidated Analytics Consulting & Advisory | NMLS # 1645182

• United States
• Financial Services
• 1 - 100 Employee

• Compliance Consultant

  • Nov 2016 - Present

  • Managed client engagements: Scoped, assessed, developed and implemented effective and efficient governance, risk and compliance programs. Oversaw change management programs from inception through implementation, ensuring alignment of client policies, procedures, process and investor requirements. Coordinated the work of colleagues and team members. Calibrated stakeholder, technology and operational requirements. • Managed organizational and operational risks, while ensuring timelines and deliverables were on track. • Partnered with executive sponsors, lines of business (LOB), technical writers, compliance and legal on all project deliverables and tactical outcomes: Process reengineering, operational workflow changes, sop documentation, training, and quick reference guides (QRG). Facilitated planning and execution meetings with stakeholders & team members. • Upgraded and aligned regulatory and investor systems and processes for top tier financial services mortgage lender. • Analyzed legal requirements and revised regulatory compliance practices while concurrently expediting business processes. Navigated and managed business channels expectations, communicating new government sponsored enterprise guidelines.



BD Consulting

• France
• Business Consulting and Services
• 1 - 100 Employee

• Consultant- Auditing, Compliance & Risk- Tier 1 Financial Institutions

  • Mar 2012 - Aug 2016

  • End to end project oversight, managing complex and large scale change management programs, including business transformations, technology conversions, risk mitigation strategies, compliance and auditing. Clients included Bank of America and Citizens Bank. • Evaluated and remediated 100% of gaps on major compliance project ensuring compliance with Regulations Z, X, ECOA and FCRA, mitigating company exposure and risk. • Served as Compliance Test Developer for 2nd largest bank in North America, Bank of America. Evaluated and redesigned test scripts and test plans, ensuring alignment to Enterprise Testing Standards. • Trained and project managed 10 analysts, conducted ongoing quality control initiatives. • Created client dashboards and reported out on kpis and insights. • Audited mortgage servicing client’s internal controls and processes. Project scope was over 3 years and included loan modifications (waterfall programs), consent order articles, transformation in quality, accuracy and timeliness. • Worked with B of A Operational Risk team to evaluate effectiveness of all internal controls, crossing Originations, Mortgage Servicing and Loan modification departments. Analyzed, developed and executed over 100 Operational Risk tests.



Bank of America

• United States
• Banking
• 700 & Above Employee

• SVP, Finance Business Support

  • Oct 2006 - Dec 2011

  • Provided compliance & auditing project oversight for incentive compensation plan administration (100,000 participants) for the Servicing, Closing Services and Insurance lines of business within the Home Loans and Insurance division. Oversaw staff of 15, budget and operations. Coached, mentored and developed VPs and AVPs. • Led senior management discussions and decisions, setting vision and strategy, established enterprise standardization of best practices and project governance oversight. Designed organizational structures (onshore and offshore models) and workflows. Redesigned, automated and converted major incentive compensation platforms. Garnered buy-in from HR, LOB and technology key stakeholders. • Conducted monthly and quarterly assessments and quality assurance reviews to evaluate and identify potential gaps in policies, procedures and business processes. Identified and implemented all applicable controls to maintain operational efficiencies and compliance gains. • Built high performing teams through professional development, coaching, skills training and team development. Able to quickly identify development opportunities and create a personalized action plan that promotes growth.