Experience

Alibaba Group

• China
• Software Development
• 700 & Above Employee

• Senior UX Researcher

  • Aug 2020 - Present

  •Market analysis and user research（Qualitative & quantitative）. •Dig insights and trends to improve business model and user experience. •Ideation and concept design. •Data collection and analyst. •Cross team cooperation to help creative concepts implementation. •Market analysis and user research（Qualitative & quantitative）. •Dig insights and trends to improve business model and user experience. •Ideation and concept design. •Data collection and analyst. •Cross team cooperation to help creative concepts implementation.



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Senior UX Researcher&Strategist

  • Oct 2016 - Aug 2020

  • Projects leader of innovation exploration and usability improvement both in software & hardware. • User research & concept design of application, AI assistant, mobile phone, smart appliance, wearable devices. Find opportunity areas for Samsung and make creative proposals. (Samsung Design China: One of Samsung’s 7 largest overseas design institutes) • Projects leader of innovation exploration and usability improvement both in software & hardware. • User research & concept design of application, AI assistant, mobile phone, smart appliance, wearable devices. Find opportunity areas for Samsung and make creative proposals. (Samsung Design China: One of Samsung’s 7 largest overseas design institutes)



JD.COM

• China
• Software Development
• 700 & Above Employee

• Senior UX Designer & Researcher

  • Mar 2015 - Oct 2016

  • JD financial products framework design, user research, find user pain points, data analysis, improve products. • Cooperate with different teams, like operation team, PM and engineers. • Push the implementation of products improvement. (China's top 4 internet giants, one of the world's top 500 companies) • JD financial products framework design, user research, find user pain points, data analysis, improve products. • Cooperate with different teams, like operation team, PM and engineers. • Push the implementation of products improvement. (China's top 4 internet giants, one of the world's top 500 companies)



Chinasoft International

• China
• Information Technology & Services
• 700 & Above Employee

• User Researcher

  • Sep 2014 - Mar 2015

  • Opportunity exploration for innovation products. Competitor analysis, user research, insights analysis & usability test. • Make design proposals to company leaders, PM and UI designers. (A leading global provider of IT consulting services, technical services) • Opportunity exploration for innovation products. Competitor analysis, user research, insights analysis & usability test. • Make design proposals to company leaders, PM and UI designers. (A leading global provider of IT consulting services, technical services)



China Household Electric Appliance Research Institute

• Beijing City, China

• User Researcher & UI Designer

  • Jul 2011 - Sep 2014

  • Design research of innovative products, service, smart appliance, household appliance, eco-system etc. • User research, focus group, In-depth interview & usability test on household appliance at Innovation Center. (China official Institute for research, inspection, certification, evaluation of domestic appliances) • Design research of innovative products, service, smart appliance, household appliance, eco-system etc. • User research, focus group, In-depth interview & usability test on household appliance at Innovation Center. (China official Institute for research, inspection, certification, evaluation of domestic appliances)



AvePoint

• United States
• Software Development
• 700 & Above Employee

• UX Designer

  • Jan 2011 - Jul 2011

  • Interaction design & make usability improvement. • Cooperate with PMs, engineers & QA team, framework design and fix bugs. (AvePoint is Microsoft's ISV Partner. Migrate, manage, and protect Office 365 and SharePoint data) • Interaction design & make usability improvement. • Cooperate with PMs, engineers & QA team, framework design and fix bugs. (AvePoint is Microsoft's ISV Partner. Migrate, manage, and protect Office 365 and SharePoint data)