Director of People and Culture

• Nov 2022 - Present

Head of People and Culture

• Mar 2020 - Nov 2022

Leadership & Career Coach

• Jun 2019 - Present

Work with people and organisations to bring about positive change: aligning what they do (and how they do it) with what’s important to them.I create a bespoke partnership with individuals and businesses designed to raise awareness, unlock potential and perform at their best. Particular areas of expertise include:• supporting functional leaders in taking on responsibility for managing people; • helping businesses tap into existing talent for promotion and succession planning;• providing outplacement coaching to support individuals transitioning into new careers or roles; and, • supporting leaders in achieving balance and avoiding burnout.

Senior HR Manager

• Feb 2018 - May 2019

LW Theatres Group owns and operates seven commercial theatres. Employing c.700 in a range of technical, management, front of house, bar and head office support functions. In my generalist role I provided strategic and operational advice and support to all levels of the organisation. As well as a full generalist remit, I had specific responsibilities for:LEADERSHIP DEVELOPMENT:• Worked with a leadership consultant to design a 2.5 day management development programme which we called Take the Leading Role.• Rolled out and personally facilitated/delivered Take the Leading Role to the entire management population (c.70 staff) from the senior leadership team to deputy heads of departments over 18 months.• Successfully created a shared management language and culture which focuses on continuous professional development through regular ongoing conversations. This covered mindset, delegation, feedback, coaching and objective setting.• Introduced internal coaching to support maximising existing talent to support the Company’s strategic vision and succession planning needs. LEARNING AND DEVELOPMENT• Strategic and operational responsibility for the learning and development function, including formulation of the annual L&D plan and management of the training budget.• Design and delivery of HR bitesize modules to management population – focused on up-skilling management on employment law and company policy in recruitment and selection, disciplinaries and grievances, absence management and worker status. • Support and line manage the HR & LD Officer who sources and manages relationships with external providers, co-ordinates all staff training and evaluates all learning events.GENDER PAY GAP REPORTING• Responsible for calculating the group’s gender pay gap and working with executive leadership and managers on an action plan to reduce the gap.

Head of HR - maternity cover

• Dec 2016 - Feb 2018

STRATEGY & CULTURE • Member of the senior leadership team, involved in setting strategy and business aims. • Led on aligning our people plans and processes with the strategy. • Working closely with the Managing Director, designed and facilitated workshops at each venue which shared the Company’s vision and provided an opportunity for staff to define their role in achieving it. These workshops were well received by both staff and leadership and provided a forum for communication unprecedented within the Company. • Work-shopping and defining our values to ensure they underpin and drive the business strategy. ORGANISATIONAL CHANGE• After the introduction of a new business model in part of the business, co-led and supported the Operations Director in reviewing and restructuring the management• Following the purchase and rebranding of a new venue, led on the redesign of the staffing structure to ensure it supported the business model. Successfully introduced a range of policies, procedures and employment contracts and trained the management team on implementing them. EMPLOYEE & INDUSTRIAL RELATIONS • Provide a coaching and advisory service to management teams across the group on disciplinary, grievances, redundancies and policy and union agreement application.• Personally manage more complex employee relations matters including appeals.• Facilitated mediation sessions to successfully resolve conflicts.• Negotiated settlement agreements.• Built an excellent relationship with the Union and work closely with them on employee relations cases.• Prepared for several employee relations matters for tribunal, although managed to bring all of these matters to a satisfactory conclusion prior to any tribunal hearing.• HR BUDGET– responsible for managing and forecasting HR department budget. • MANAGEMENT INFORMATION – report on HR data to senior leadership team. • GDPR - responsible for planning for and compliance with GDPR.

HR Manager

• Jan 2015 - Dec 2016

HR Advisor

• Jul 2012 - Jan 2015

Human Resources Assistant and Investment Co-ordinator

• May 2011 - Aug 2012

Medical Workforce Assistant

• Dec 2010 - May 2011