Experience

SOCAMEL

• France
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Oct 2008 - Present

  Overseeing the running of the office, allocating work, ensuring deadlines are met etc Producing figures, monthly reports for Head Office in France Point of contact for Managing Director, based in France – keeping him up to date with order information etc Attending Executive meetings, to discuss companies progression Dealing with the Export Department in France to ensure deliveries are correct and on time. Overseeing mailshots– proof reading advertisements, liaising with sales, distribution, Follow up and reports Ensuring Databases are kept up to date Producing tenders for major hospital projects Assisting the Service department, allocating work - Keeping control of work in progress and forecasting workforce numbers needed for future stages of labour – Producing information for Head Office relevant to Maintenance contracts Accounts / Banking / Petty Cash Assisting Sales with forecasts, quotations, orders All office administration / Typing / Invoicing / Quotations / Orders All telephone correspondence / liaising with customers / Dealing with queries / Pricing Keeping holiday, sickness records for all employees Show less