Vicky Doufa

Senior Policy Officer at Victorian Disability Worker Commission
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Languages
  • Greek Limited working proficiency
  • German Elementary proficiency

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Credentials

  • Bachelor of Laws/Bachelor of Arts (Politics and English Literature)
    La Trobe University

Experience

    • Australia
    • Consumer Services
    • 1 - 100 Employee
    • Senior Policy Officer
      • Nov 2020 - Present

      Key responsibilities: - provide operational policy and implementation solutions relating to the introduction of the Victorian Disability Worker Regulation Scheme on 1 July 2020. - develop high quality operational policy documentation which are consistent with the Disability Service Safeguards Act 2018 and relate to the development of systems for the Disability Worker Regulation Scheme. Key responsibilities: - provide operational policy and implementation solutions relating to the introduction of the Victorian Disability Worker Regulation Scheme on 1 July 2020. - develop high quality operational policy documentation which are consistent with the Disability Service Safeguards Act 2018 and relate to the development of systems for the Disability Worker Regulation Scheme.

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Individual Human Rights Advocate
      • Feb 2020 - Nov 2020

      As an Advocate, I provided individual assistance to adults with intellectual disabilities to address abuse, neglect, homelessness, justice issues, health, and service problems using a human-rights framework. I assisted people to understand and exercise their rights, to increase the control they have over their own lives, to make formal complaints, and to take systemic action. I worked with clients and their families and other supporters to achieve an advocacy goal and to enhance self-advocacy skills. I also worked on systemic advocacy projects alongside self-advocates and supporters.

    • Australia
    • Food and Beverage Services
    • Sales and Marketing Manager
      • Sep 2015 - Jan 2020

      Managing the distribution of natural personal care products to over 400 stockists around Australia, as well as marketing for the brand. I also represented the brand at various trade and consumer shows around Australia. I increased the stockists from 10 to over 400 and also increased online orders by over 400%. Managing the distribution of natural personal care products to over 400 stockists around Australia, as well as marketing for the brand. I also represented the brand at various trade and consumer shows around Australia. I increased the stockists from 10 to over 400 and also increased online orders by over 400%.

    • Government Administration
    • 700 & Above Employee
    • Senior Policy Officer, Early Learning Operations
      • Mar 2015 - Aug 2015

      Key Responsibilities:• Provide policy advice to the Department’s regional staff with respect to early childhood service provision;• Manage various projects related to early childhood education sector such as implementing the new ratios for teachers, assistants and children in classrooms; and • Draft ministerial and departmental briefings, correspondence and speech notes.

    • Performance and Planning Adviser
      • Mar 2014 - Feb 2015

      Key Responsibilities:• Manage partnership relationships with a range of early childhood service providers such as Kindergartens and Long Day Care Centres; • Manage and monitor service agreements with Early Childhood service providers with a focus on performance and quality improvement;• Implement Government priorities including program reform and policy in relation to Early Childhood.Major Achievements:• Promoted to Acting Senior Performance and Planning Advisor (VPS 5) and was responsible for the Kindergarten Team which involved managing two staff members. This role involves building partnerships with a range of service providers and developing the capacity of these providers to deliver quality Early Childhood programs within their local communities, particularly for vulnerable children and their families. The role also involves negotiation and communication skills, along with project management skills. Whilst acting as a Performance and Planning Adviser Leader for the kindergarten funding team, I also supervised two staff in their day to day duties and focused on their skills development.

    • Service Development Officer
      • May 2013 - Feb 2014

      Key Responsibilities: • Develop effective collaborative partnerships and strategic alliances with service providers and service development areas, particularly with the NT non-government sector, other NT Government agencies and Australian Government Departments; • Manage the process of monitoring, evaluating and reporting on the performance of service delivery and service providers in relation to outcomes in service agreements with Disability Services; • Undertake analysis from various sources to provide high quality, comprehensive information and service development advice, including the development of service modelling and service scope within Disability Services; • Provide high quality, comprehensive and accurate advice and funding recommendations and arranging public tenders for service provision according to procurement procedures as required; • Develop, implement, monitor and evaluate policies and strategies to meet the needs of people with disabilities, their families and carers in consultation with key stakeholders; and • Prepare Ministerial briefings, correspondence, reports, discussions papers and Cabinet Submissions. Major Achievements: • Developed report on respite services for carers of people with disabilities in the Northern Territory, which led to recommendations being implemented by operational teams to improve service delivery. • Promoted to Senior Service Development Officer due to exceeding work expectations and taking responsibility for managing the relationship with one of the largest and most complex disability service provider in the NT.

    • Government Administration
    • 700 & Above Employee
    • Project Officer - protecting the rights of people with a disability
      • Jan 2009 - Jan 2011

      Key Responsibilities: • Prepare Ministerial and Departmental documentation such as briefings, media releases correspondence, Possible Parliamentary Questions, Public Accounts and Estimates Committee submissions, etc; • Provide professional specialist advice to the Senior Practitioner based on disability and human rights legislation; • Manage technical projects such as the development of the Roadmap for the reduction of restrictive practices in disability services and education seminars on the UN Convention on the Rights of Persons with Disabilities within Disability Services, DHS; • Draft internal reports such as the OSP Business Plan, Governance Manual, RIDS Privacy Impact Assessment Reports and human rights assessments; • Co-ordinating the Disability Donations Trust disability research funding initiative. • Manage the development of the Senior Practitioners Annual Report for 2010 – 2011; • Prepare correspondence to disability service providers for the Senior Practitioner regarding their compliance with the Disability Act 2006; • Provide the Senior Practitioner with support in regards to the Compulsory Treatment legal process, including representation at Victorian Civil and Administrative Tribunal (VCAT) hearings; • Develop guidelines, templates and processes related to the Disability Act 2006 (Vic) and the Victorian Charter of Human Rights and Responsibilities Act 2006 (the Charter); • Research and apply theoretical knowledge in the area of disability and human rights legislation to pro-actively protect the rights of people with a disability. Major Achievements: • Presented half-day Human Rights training seminars for disability support professionals which outlined their obligations under the Disability Act 2006 (Vic) and the Charter. • Secured the full engagement of all stakeholders in utilising the Compulsory Treatment Module of the Restrictive Intervention Data System (RIDS).

    • Family Law Solicitor
      • Jul 2006 - Oct 2008

      Key Responsibilities: • Manage large case load of diverse legal matters relating to matrimonial property, children’s issues, spousal maintenance, child support, domestic relationships, divorces and intervention orders; • Conduct proceedings in the Family Court, Federal Magistrates Court and Magistrates Court of Victoria. • Interpret and implement a range of legislation including the Family Law Act 1975 (Cth), Property Law Act 1958 (Vic), Crimes (Family Violence) Act 1987(Vic) and Child Support legislation; • Draft legal documentation including proposed Family Court Orders, Applications to the Family Law Courts for property and/or children’s orders, Affidavit material, Divorce Applications, Financial Agreements, Agreements relating to Domestic Relationships and barrister’s briefs; • Conduct new and existing client interviews and provide verbal legal advice to clients in a manner that is easily understood; • Draft correspondence to clients, other solicitors and professionals including letters of offer and letters of independent legal advice; • Appear at Family Court and Federal Magistrates Court for Divorce Applications, Subpoena lists etc; • Communicate effectively with administrative support staff to identify key tasks and deadlines; • Research relevant case law and legal principles on family law Internet database CCH and other Internet resources; and • Liaise successfully with other solicitors, assistants, court staff, self-represented individuals, psychologists, real estate agents and other professionals. Major Achievements: • Successfully managed large case load of 50 – 60 clients. • Established quality relationships with clients in a challenging area of law. • Highly developed time management skills to deal with deadlines provided by Court and clients.

Education

  • Monash University
    Post Graduate Diploma in Legal Practice and Ethics, Law
    2006 - 2006
  • La Trobe University
    Laws/Arts, Law, Politics and English
    2000 - 2006
  • Carey Baptist Grammar School
    VCE, VCE
    1994 - 1999
  • Gita International Yoga
    Gita Diploma in Hatha Yoga Teaching, Yoga
    2010 - 2011

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