Revenue Executive

• Nov 2020 - Present

Senior Reservations Sales Centre

• Aug 2019 - Present

Conference and Events Sales Executive

• Jan 2019 - Aug 2019

• Meeting and exceeding sales revenue targets• Reached out to senior decision makers, using sales technique, market plans and offering them business solution• Developed relationships with new, existing clients and third party agencies and negotiated contracts with vendors• Managed the client database for marketing mailing purposes, obtained of new exhibitors, marketing and advertising of exhibitions• Contributed information, ideas, and researched to help develop marketing strategies• Selling the event packages & passes to increase revenue and manage sales pipeline.

Reservations Manager

• Apr 2018 - Jan 2019

• Utilised the content for the hotel Chanel website, social media platforms and the main channels techniques (SEO, PPC and email marketing).• Tuned research and data analysis skills by conducting market research and creating pricing spreadsheets.• Maintained a rigorous routine of creating and updating daily reports on revenue, room availability, projected profits and guest demographics and showed initiative by reaching out to possible customers through their online presence

Front Office & Guest Relations Manager

• Apr 2017 - Apr 2018

(fixed-term contracts – seasonal)• Developed communication skills by handling administrative tasks regarding reservations and email correspondence.• Tuned numerical skills by managing accounting procedures for payroll purposes and budgeted hours.• Ensured operational efficiency by communicating jobs and responsibilities to colleagues and brand representatives

Receptionist

• Apr 2016 - Apr 2017

(fixed-term contracts – seasonal)• Contributed to overall team performance by accomplishing weekly tasks and meeting budgeted goals. • Provided smooth operation when welcoming and assisting guests. • Recorded budgets and accounted for office expenses and income.

Receptionist Internship

• Apr 2015 - Apr 2016

(fixed-term contracts – seasonal)• Prepared letters and other correspondences• Sorted and racked incoming emails• Prepared documents and business forms required by the government for compliance

Business Owner

• Apr 2011 - Apr 2015

• Oversaw office security and ensure it complies with updated health and safety policies.• Developed and managed business plans, budgets, and revenue management increasing the revenue yearly• Utilised social media for marketing purposes and reaching out to upselling target and increasing occupancy. • Managed accounting and bookkeeping by reporting account receivables and controlling credits • Oversaw office security and ensure it complies with updated health and safety policies.• Developed and managed business plans, budgets, and revenue management increasing the revenue yearly• Utilised social media for marketing purposes and reaching out to upselling target and increasing occupancy. • Managed accounting and bookkeeping by reporting account receivables and controlling credits