Experience

Palm Beach Marriott Singer Island Beach Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Catering

  • 2019 - Present

  Oversee all aspects of banquet sales and catering operations including sales, marketing, client relationship management, staffing, vendor management for 23K sq ft property hosting up to 500 people and managing over 75 private and corporate events each year. Oversee all aspects of banquet sales and catering operations including sales, marketing, client relationship management, staffing, vendor management for 23K sq ft property hosting up to 500 people and managing over 75 private and corporate events each year.



LRP Media Group

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Meeting Planner

  • 2004 - 2018

  Led and produced internationally recognized meetings and conventions with attendees ranging from 250 -10,000. Averaged 5 large scale events annually; oversaw $6M budgets and conference production budgets of $500K to $5M. Leadership & Client Relationship Management  ✥ Selected by C-suite to lead the transition and production of 3 unique conference purchases into LRP format from vision to execution; decreased expenses and increased revenue for all events  ✥ Created and maintained client project plans and communicated with key stakeholders  ✥ Led up to 30-person teams of production, travel and hospitality professionals for event execution as well as mentored and trained junior meeting professionals Sourcing, Contracting & Vendor Management  ✥ Built a portfolio of solid relationships with venues and vendors around the country while overseeing contractual negotiations and fulfillment  ✥ Coordinated with key sponsors to leverage celebrity talent such as Arianna Huffington, Mike Rowe, and others in unique ways  ✥ Managed Service Level Agreement tracking for all venue and hotel contracts that ensured a high level of client satisfaction  ✥ Led venue sourcing for largest event including contracting with 7 hotels with best in class concessions, great rates and solid locations; met and exceeded all contractual obligations and financial goals Hotel & Venue Management  ✥ Led site visits and pre-event meetings with clients to ensure clean execution and client satisfaction  ✥ Revamped F&B approach for key tent-pole event and produced new catering menu for conference; improved both attendee experience as well as exhibitor experience due to creative execution  ✥ Sourced hotel and venues in Top Tier Destinations nationwide  ✥ Built and managed registration databases for events and event websites  ✥ Designed venue plans for both audience based-format as well as tradeshows and exhibit booths to maximize participant experience while minimizing event expenses Show less



Palm Beach Gardens Marriott

• United States
• Hospitality
• 1 - 100 Employee

• Sales and Customer Service Agent

  • 2002 - 2004

  Delivered comprehensive sales and customer service support in a prominent Marriott Hotel.  ✥ Promoted within 2 months to provide support for the Director of Reservations/Sales  ✥ Improved accuracy and forecasting by designing and developing user-friendly reports for clients  ✥ Served as interim Revenue Manager; supervised forecasting, reporting and staff support functions  ✥ Oversaw billing and advance deposit processes; organized and maintained files and sales logs  ✥ Attended pre-convention meetings to ensure all requests were fulfilled and provided rooming lists  ✥ Prepared numerous reports for use by upper management in strategic planning meetings Show less



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Corporate Travel Counselor

  • 1995 - 2002

  Travel Counselor – Global Business Travel 1996 - 2002 Travel Support Counselor 1995 - 1996 Coordinated sales of travel products and trained staff of American Express Travel, supporting 25 agents and $35M in annual air sales, and was contracted by General Mills to oversee corporate travel needs.  ✥ Coordinated all aspects of meeting planning, including negotiating with hotels, booking air, as well as sourcing and contracting venues  ✥ Oriented and trained new Travel Support Counselors as well as developed processes and employee training manual for travel support operations  ✥ Selected to act as Office Manager in absence of Team Leader  ✥ Graduated from American Express MILE program, a highly-selective mentoring program reserved for top-performing employees  ✥ Received Pacesetter Award for top 5% performance nationwide Show less