Experience

Septran INC

• United States
• Truck Transportation
• 1 - 100 Employee

• Teacher Assistant

  • Oct 2015 - Present

  I work with Autistic children Working with Autistic children has been a rewarding career that serves a very important role. I also work with both teacher and children by providing assistance in the learning process. I work with Autistic children Working with Autistic children has been a rewarding career that serves a very important role. I also work with both teacher and children by providing assistance in the learning process.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Foreclosure Avoidance Program Representative

  • Apr 2012 - May 2014

  I worked with the third party agency with obtaining them loan modification for their customers. I advised the third party of document needed for the modification process. I also advised the attorneys of the terms of the modification, and if their customers were able to get the loan medication or restructure it.

• Collections Representative

  • Oct 2006 - Apr 2012

  I contacted customer via and automatic dialing system whose accounts are past due and negotiate account arrangements. I updated customer records via in and sent required correspondence regarding overdue status. I was willing to do whatever it takes to move the account along to meet the goals, including advising the customer of the loan modification and the restructure.



ATC Paratransit

• United States
• Utilities

• Customer Service Representative

  • Jan 2004 - Sep 2006

  I booked transportation for individuals with disabilities and senior citzens who use Pace Para-transit. In addition, I assisted clients with registration and eligibility via telephone, as well as dispatch order to the drivers. I updated and maintained route and client information in Trapeze software system consistently met and exceeded the weekly goals. I booked transportation for individuals with disabilities and senior citzens who use Pace Para-transit. In addition, I assisted clients with registration and eligibility via telephone, as well as dispatch order to the drivers. I updated and maintained route and client information in Trapeze software system consistently met and exceeded the weekly goals.



KYB Americas Corporation

• Automotive
• 200 - 300 Employee

• Customer Service Representative

  • Jun 2002 - Nov 2004

  I processed, expedited, and key punched customer orders,, which were received by phone or email. Also, I mailed and faxed, and tracked them through UPS and Fed internet service, as well as answered 70-80 calls daily. I assisted sales force daily on accounts and dealt with customer request. I worked with billing and refunds, filing, technical support, handle annual stock returns and worked with switchboard. Finally, I commend for exemplary performance under challenging circumstances. I processed, expedited, and key punched customer orders,, which were received by phone or email. Also, I mailed and faxed, and tracked them through UPS and Fed internet service, as well as answered 70-80 calls daily. I assisted sales force daily on accounts and dealt with customer request. I worked with billing and refunds, filing, technical support, handle annual stock returns and worked with switchboard. Finally, I commend for exemplary performance under challenging circumstances.