Vicky Arnaud
Founder at Aurava- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Professional working proficiency
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Espagnol Professional working proficiency
Topline Score
Bio
Credentials
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Prévention et Secours Civiques de niveau 1 (PSC1) / Initiation à la Réduction des Risques (IRR)
Croix-Rouge françaiseNov, 2022- Sep, 2024 -
Security Awareness Training
KnowBe4Mar, 2021- Sep, 2024 -
Test of English for International Communication (TOEIC) - 890/990
The TOEIC ProgramMar, 2019- Sep, 2024 -
Management Training Program in Guest Relation (100%)
SofitelJan, 2017- Sep, 2024
Experience
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Aurava
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France
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Advertising Services
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1 - 100 Employee
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Founder
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Aug 2021 - Present
Aurava est une agence de marketing, communication et évènementiel au sein d'un espace de coworking et réception spécialement conçu par ses soins, à Montauban (82). 👩🏼💻 Agence Aurava (depuis 2021) À mi-chemin entre un cabinet de conseil en marketing et une agence de communication, Aurava est une agence de marketing hybride qui vous accompagne de la réflexion stratégique à la mise en œuvre opérationnelle de vos projets de développement, en mettant au service de vos ambitions toute la diversité de ses domaines d’expertise : Conseil et stratégie | Branding et design | Communication print et digitale (dont community management) | Shooting photo et vidéo | Évènementiel | Coaching et formation Experts en stratégie de développement, nous combinons des méthodes traditionnelles, numériques et créatives pour une approche marketing holistique et intégrée. Aurava est LE partenaire qu’il vous faut au moment de fixer et concrétiser les choix structurants qui engagent votre avenir, dans le cadre d’un accompagnement ponctuel ou régulier. 🚪 Maison Aurava (ouverture en 2023) La Maison Aurava est un espace de coworking et un lieu de réception évènementiel modulable, entièrement équipé et spécialement conçu par et pour les entrepreneurs, télétravailleurs, sociétés et/ou particuliers. Elle dispose de plusieurs espaces disponibles à la location : Coworking en open-space | Bureaux privés | Salles de réunion | Salles de réception | Évènementiel | Cuisine équipée | Location de matériel évènementiel | Club d’entrepreneurs Pas tout à fait à la maison, pas tout à fait au bureau : Un endroit où il fait bon de travailler, partager, collaborer, évoluer, innover et célébrer en plein cœur du quartier de Bas-Pays à Montauban (82) ! Show less
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Co-Founder & General Manager
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May 2023 - Present
L'Atmosphère des Copaings c'est : Le tiers-lieu éphémère, festif et branché que les montalbanais attendaient pour l'été ! • Food-court & Bar sudiste éphémère • Ouvert du jeudi au samedi soir • De 18h à 2h • De juin à septembre 2023 • 1500 Avenue d'Italie, Z.I. Albasud, 82000 Montauban L'Atmosphère des Copaings c'est : Le tiers-lieu éphémère, festif et branché que les montalbanais attendaient pour l'été ! • Food-court & Bar sudiste éphémère • Ouvert du jeudi au samedi soir • De 18h à 2h • De juin à septembre 2023 • 1500 Avenue d'Italie, Z.I. Albasud, 82000 Montauban
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Ville de Montauban
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France
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Government Administration
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1 - 100 Employee
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Membre du Conseil Local de la Jeunesse (CLJ)
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Feb 2023 - Present
Membre du Conseil Local de la Jeunesse au sein duquel nous participons à la vie locale, impulsons des idées et portons des projets autour des pôles évènementiel, sport et culture du Grand Montauban. Membre du Conseil Local de la Jeunesse au sein duquel nous participons à la vie locale, impulsons des idées et portons des projets autour des pôles évènementiel, sport et culture du Grand Montauban.
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Groupe POULT
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France
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Manufacturing
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1 - 100 Employee
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Category Manager Junior
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Sep 2019 - Aug 2021
Strategic marketing ► Extraction and analysis of distributors panels datas via IRI (at national level and by retailer) ► Market study and analysis (including pre and post COVID-19 France analyzes) ► Monitoring of competitive innovations (benchmark, store check, etc.) ► French press tracking Operational Marketing ► Marketing plan (marketing-mix) ► Monitoring of innovation projects for distributors (product development, coordination with the sales team) ► Preparation of customer presentations Communication ► Graphic creation of various visuals and communication supports (product flyers for trade shows, website visuals ...) ► In charge of the European internal communication for the Biscuit International group Show less
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Biorgane
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France
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Wholesale
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Sales & Marketing Manager
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Sep 2018 - Jul 2019
Digital Marketing ► Development and monitoring of digital action plans ► Writing e-newsletters or e-mailing campaigns (and performance analysis) ► Realization of visual content to engage our communities ► SEO and editorial content (website management) ► Marketing budget management with purchase of space (Instagram Ads, Facebook Ads) Community management ► Community animation, content management (Facebook, Instagram, LinkedIn ...) → Facebook : https://www.facebook.com/biorgane/ → Instagram : https://www.instagram.com/biorgane/ → LinkedIn : https://www.linkedin.com/company/biorganee/ ► Creation of editorial line ► Regular analysis of statistics on each social network and development of action plans Product development ► Development of marketing plans, competitive watches and benchmarking ► Role of interface between the different providers : laboratory, packaging suppliers ... ► Coordination of the actions to be carried out by the various services, sharing of the necessary information and follow-up of the project until the launch ► Graphic creation of visuals in the form of 1D and 2D packaging mockups (box, silkscreen, adhesive labels) Graphic creation ► Design and update marketing tools for sales support : sales brochures, business cards, prices ... ► Conception and update of the visual communication supports as well as the graphic charter (logo, poster, website, ...) ► Graphic creation of visuals in the form of 2D packaging mockups (box + silkscreen) Business Development ► Customer prospecting: emailing campaigns, phoning prospection ► Shop visits (shop specialized bio for food and para / pharmacies for cosmetics) Events ► Animation and participation in trade shows (ex : Salon Natexpo 2018) Show less
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Frappe - Agence Créative
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France
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Advertising Services
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1 - 100 Employee
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Assistant Community Manager
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Jun 2018 - Aug 2018
INTERNSHIP Community management ► Management of professional pages on Facebook and Instagram (content creation, strategic planning, animation of communities ...) Events ► Participation in the organization of Frapperies (events / afterwork of Frappe) ► Canvassing event partnerships and prospecting Other ► Development of internal supports such as charters, retroplanning, guides, presentations, etc. INTERNSHIP Community management ► Management of professional pages on Facebook and Instagram (content creation, strategic planning, animation of communities ...) Events ► Participation in the organization of Frapperies (events / afterwork of Frappe) ► Canvassing event partnerships and prospecting Other ► Development of internal supports such as charters, retroplanning, guides, presentations, etc.
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PRO à PRO
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France
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Wholesale
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500 - 600 Employee
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Assistant Telesales Manager
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May 2018 - Jun 2018
INTERNSHIP ► Entering orders FAX / Telephone / E-mail ► Calculation of monthly pay slip by telemarketer ► Analysis of anomalies in terms of "clocking" time (+/- 35h and / or overtime) ► Schedule management in case of missing telemarketer ► Planning / organization of requests for recovery / paid leave ► Participation in the recruitment process (CV selection, phone calls and job interview) ► Coordination with the supply and delivery departments ► Telemarketer support in terms of complaints and / or disputes management when the network is saturated ► After-sales service support ► Management of the standard during 5 days ► Training of new recruits at the positions of Telemarketer and Input Operator Show less
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Decathlon France
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France
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Retail
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700 & Above Employee
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Hostess/saleswoman
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Oct 2017 - Dec 2017
► Reception, loyalty and management of customer returns ► Facing, arrangement ► Administrative management (cash counting, product reservation) ► Reception, loyalty and management of customer returns ► Facing, arrangement ► Administrative management (cash counting, product reservation)
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Sofitel
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France
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Hospitality
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700 & Above Employee
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Guest Relations Management Trainee
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May 2017 - Aug 2017
INTERNSHIP ► Reception, support and customer follow-up (reception of VIP / Guest of the Day, follow-up and management of complaints, organization and setting up of special operations) ► In charge of Long Staying guests, europeans guests and Luxury Escape guests ► Customization of services and services tailored to the customer profile ("cousu-main" service) ► Collaboration with the other departments of the hotel: objective of putting back information and / or feedback customers ■ Ensures respect for the consistency between the service / product delivered to the customer and the promise of the Sofitel brand ■ Achievement of objectives (in terms of loyalty, potential mystery guest and satisfaction program) Show less
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Telemarketer
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Mar 2017 - Apr 2017
Projet STAR avec Toulouse Business School Projet STAR avec Toulouse Business School
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Sales assistant
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Jul 2016 - Jul 2016
Sales assistant of luxury clothes (VERSACE, MICHAEL KORS, LIU-JO, GAUDI, GALLIANO...) ► Guest welcome and advice ► Merchandise reception and labelling ► Tidying, maintenance and surveillance of the establishment Sales assistant of luxury clothes (VERSACE, MICHAEL KORS, LIU-JO, GAUDI, GALLIANO...) ► Guest welcome and advice ► Merchandise reception and labelling ► Tidying, maintenance and surveillance of the establishment
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APV ARCHITECTEURS
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United States
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Design Services
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1 - 100 Employee
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Architect and Interior Designer Trainee
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2013 - 2014
Internship with an architect graduated by the government (Mr. Philippe VOLLHARDT) in 2013 and then with an interior designer (Mrs. Isabelle VOLLHARDT) in 2014 within the same company ► Elaboration of 3D map ► Interior and exterior organization ► Monitoring of construction site Internship with an architect graduated by the government (Mr. Philippe VOLLHARDT) in 2013 and then with an interior designer (Mrs. Isabelle VOLLHARDT) in 2014 within the same company ► Elaboration of 3D map ► Interior and exterior organization ► Monitoring of construction site
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Education
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2020 - 2021
TBS Education
Master of Science (MSc), Marketing B2C, Communication -
2019 - 2021
TBS Education
Master's degree, Management (M2 PGE) -
2018 - 2018
TBS Education - Barcelona
Bachelor's degree, Management, International business -
2016 - 2019
Toulouse Business School (TBS)
Bachelor's degree, Management, International Business, Marketing -
2013 - 2016
Lycée Pierre-Marie Théas
Scientific Baccalaureate, Mathematics Specialty
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