Vicki Maderia, PHR, SHRM-CP

Director, Human Resources at The Norfolk Companies
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Location
Braintree, Massachusetts, United States, US

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Experience

    • United States
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Director, Human Resources
      • Jun 2017 - Present

      Braintree, MA

    • Director, HR & Operations
      • Oct 2015 - Jun 2017

      Canton, MA •Responsible for overall operations of sales support functions including finance, marketing, IT, distribution and human resources for 22 branches in MA, NH and VT •Key leader responsible for managing the company’s integration with parent company during a period of organizational change including policy and process review, cultural differences and focus on retention of key employees •Proven interpersonal and conflict resolution skills that support building and sustaining strong… Show more •Responsible for overall operations of sales support functions including finance, marketing, IT, distribution and human resources for 22 branches in MA, NH and VT •Key leader responsible for managing the company’s integration with parent company during a period of organizational change including policy and process review, cultural differences and focus on retention of key employees •Proven interpersonal and conflict resolution skills that support building and sustaining strong relationships from C-level to associates •Continued full responsibility of Needham human resource function Show less

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Senior Director, Human Resources
      • Sep 1999 - Oct 2015

      Canton, MA •Active contributor of the Company’s leadership team focused on identifying and facilitating company initiatives which contribute to the growth of the Company. •Responsible for overall guidance, vision and leadership of all areas related to human resources including management consultation and coaching, talent management and relations, compensation, recruitment, training, safety and benefits •Developed new initiatives for compensation, staff recognition, engagement, employee development… Show more •Active contributor of the Company’s leadership team focused on identifying and facilitating company initiatives which contribute to the growth of the Company. •Responsible for overall guidance, vision and leadership of all areas related to human resources including management consultation and coaching, talent management and relations, compensation, recruitment, training, safety and benefits •Developed new initiatives for compensation, staff recognition, engagement, employee development and training •Provided advice and coaching to leadership and management regarding HR issues and organizational development strategies •Active contributor of Needham’s acquisition team. Completion of 12 acquisitions, including due diligence for workforce planning, benefit consolidation and onboarding of employees •Identified the need and established a culture of learning focused on providing a continuous learning environment with emphasis on professional and skill development •Supported local branch locations for all areas of HR, including employee relations, recruitment, training, workforce planning, benefit administration, payroll, safety and coaching to improve employee and branch performance •Developed and implemented a trainee rotational program to develop new to the industry employees to develop bench strength for succession planning •Responsible for development, modification and audit of company policies Show less

    • Retail
    • 1 - 100 Employee
    • Human Resources Manager
      • Apr 1997 - Jul 1999

      Boston, MA Responsible for the HR function for the Credit and Collections Department supporting 450+ employees and managers. •Developed and facilitated new hire orientation for credit department •Designed and coordinated advertising campaigns to maintain staffing goals •Supervised 3 training managers and developed management training program •Develop policies and procedures in partnership with management staff •Responsible for reports which tracked results in recruitment and… Show more Responsible for the HR function for the Credit and Collections Department supporting 450+ employees and managers. •Developed and facilitated new hire orientation for credit department •Designed and coordinated advertising campaigns to maintain staffing goals •Supervised 3 training managers and developed management training program •Develop policies and procedures in partnership with management staff •Responsible for reports which tracked results in recruitment and retention •Administered compensation and benefits for credit department •Managed timekeeping and payroll processes Show less

    • Training Manager, Credit and Collections
      • 1992 - 1997

      Boston, MA Promoted to Human Resources Manager •Coordinated and implemented Filene’s Credit Department training manual •Facilitate training for 250 credit employees •Identified low performances and worked with managers to develop performance improvement training plans •Maintained proper department staffing •Coordinated active recruitment process •Ensured compliance to company policies and procedures

Education

  • Westfield State University
    BS
  • American University

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