RN- Manager Facility Telehealth Coordinator

• Oct 2020 - Present

The Facility Telehealth Coordinator (FTC) manages care across the health care continuum, working closely with primary care providers and other health care professionals and team members, other clinics, internal services and community agencies in a facility level position, reporting to the ACOS clinical informatics, with coordination and input from the VISN Telehealth Manager. The FTC is responsible for overall planning, coordination, implementation, management, and evaluation of clinical applications of telehealth within the facility organization, with particular emphasis on improving access to veterans identified as "rural" and "highly rural". The FTC works closely with network and facility leaders and staff to incorporate new concepts and programs into extant systems and provides education and training to all facility staff impacted by program, role, or technology changes. Matrix lines of authority ensure that VISN 21 and VHA goals and strategic directions are fully supported by telehealth programming through collaborative efforts with facility and network leaders. The FTC is knowledgeable of overall facility and network goals, missions and priorities to ensure that the telehealth programming does not impact adversely upon other programs or resources, knowledgeable of funding sources and methodologies including Office of Rural Health, the area Rural Health Resource Center, VERA, third party collections, sharing agreement revenues, contracts and enhanced use revenue, with awareness of management discussions, decisions, and policy-making concerning Telehealth and rural health; consults and advises the Chief of Staff, Facility Director, and Chief Medical information Officer on all relating matters. The FTC integrates telehealth program planning within facility operations as a whole to ensure goals and priorities are complementary and in congruence with the overall VISN telehealth programs. Show less

RN Informatics Nurse Specialist

• Jan 2014 - Oct 2020

Psychiatric Nurse

• Jan 2010 - Jan 2014

RN, BSN CFTPsychiatric Emergency DepartmentCertified facility trainer PMDB

Facility Telehealth Program Manager, acting

• Jan 2020 - May 2020

Facility telehealth coordinator and nurse manager for two teams, 21 employees. Successfully supporting a 1000% productivity increase during the onset of the COVID19 pandemic, including database development to manage increased workflow, currently being adapted by VISN7 and Shreveport. Facility telehealth coordinator and nurse manager for two teams, 21 employees. Successfully supporting a 1000% productivity increase during the onset of the COVID19 pandemic, including database development to manage increased workflow, currently being adapted by VISN7 and Shreveport.

Supervisor of Clinical Services

• May 2008 - Jan 2010

RN, BSN RN, BSN

PCN/Baylor

• Feb 2007 - Jul 2008

RN, BSN RN, BSN

Flex/Float team member

• Jul 2006 - Feb 2007

RN, BSN RN, BSN

Owner/Partner

• Jan 1996 - May 2003

A Vintage Home Reconstruction Company A Vintage Home Reconstruction Company

Specialist E-4 Promotable

• Jan 1987 - Dec 1988

honorable discharge honorable discharge