Experience

Progressive Quality Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Housekeeping Supervisor

  • Aug 2022 - Present

  Supervise the day-to-day activities of the Housekeeping and Laundry Department in accordance with current federal, state, and local standards. Along with guidelines and regulations governed by our facility and as directed by the Administrator. All in which assure that our facility is maintained in a clean, safe, and comfortable manner. Supervise the day-to-day housekeeping functions of assigned personnel. Scheduling for personnel. Provide leadership and problem solve issues personnel may have. Attend department and staff meetings as directed. Possess the ability to plan, organize, develop and implement the programs, goals, policies, procedures, etc., of the housekeeping department. Maintains the care and use of supplies, equipment and the appearance of housekeeping areas. Perform regular inspections of resident rooms/units for sanitation, order and safety. Show less



UNC Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Support Technician I

  • Jul 2018 - Nov 2021

  • Responsible for assisting the professional caregiver and the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms. • Document management, faxing, maintaining unit records, Microsoft Office, ordering office supplies and Outlook. • Entered patient follow up appointments and into operating system. • performed routine office tasks necessary for office operations and presentation. • Completed necessary reports and documentation on time and follow specifications. • Increase patient and family satisfaction by resolving issues. • Exceeded goals through effective task prioritization and great work ethic. Show less



Bankerslife

• United States
• Financial Services
• 1 - 100 Employee

• Licensed Insurance Agent

  • Jun 2021 - Aug 2021

  • NC licensed to sell Medicare Supplement, Medicare Advantage, Annuities, and Life Insurance. • NC licensed to sell Medicare Supplement, Medicare Advantage, Annuities, and Life Insurance.



Zen Massage Franchising, Inc.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk Receptionist

  • Jan 2017 - Jun 2017

  • Confidently answering phones while multi-tasking and creative problem-solving to book multiple reservations in computer system. • Documents clients, taking payments, selling products not to assertively but effectively and communicates with therapists to inform of appointments/clients’ status. • No overhead management on site requires thinking outside the box to always ensure customer satisfaction. • Maintaining a clean and organized reception area and provide a positive environment for all clientele and staff. • Maintained files and record by implementing effective filing systems that booted efficiency and organization. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Independent Contractor-Driver

  • Dec 2015 - Dec 2016

  • Deliver internet package orders to residential and business locations. • Demonstrating responsibility and obligation is taken very seriously by attentively listening and observing verbal and nonverbal messages to gauge customer satisfaction • Maintained an accurate and consistent record of mileage and expenses for tax records using QuickBooks. • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions. Completed routine pre- and post- trip inspections to evaluate vehicles and assess maintenance needs. Show less