Direct Support Worker

• Juli 2021 - –Heute

Principle Queensland Construction

• Aug. 1994 - Nov. 2020

Queensland construction lead managing infrastructure build projects as part of nbn HDA Program across sites in Queensland.

Senior Project Specialist

• Juli 2017 - Mai 2019

Senior Project Specialist supporting nbn HDA Broadband Projects across Qld. Facilitation of program meetings and documenting outcomes to understand risk, deblock construction concerns and deliver in line with priorities and agreed timelines.

Capacity Planning Manager

• März 2016 - Juli 2017

•Lead a team of planners and analysts undertaking operational long-term planning functions to support field resourcing to meet install and maintenance forecasts. Communication and delivery of a rolling plan each month to key stakeholders. Support activities including provide leave profiles, training plans, undertaking skill gap analysis for product changes and managing the integrity of field resourcing skill tables.

Data Integrity and Delivery Manager / Senior Business Specialist

• Aug. 2008 - März 2016

• Lead team undertaking analysis, performance insights, developing metrics, dashboard, data library/repositories to support operations, business initiatives and sales campaigns. Managed requests from other business units to understand impacts within the business for campaign or project changes. This included Order to Activate process and later assurance following organizational changes.

Other Telstra Positions

• Aug. 1994 - Juli 2013

• Centre Manager, Workflow Projects, Telstra Operations; Key Statistics: Budget: $3.9m, 5 Direct Reports, 82 Centre Employees• Centre/Operations Manager, National Works Programming Group, Telstra Operations; Key Statistics: Budget: $14.5m, 9 Direct Reports, 171 Centre Employees• Queensland Deployment Centre Manager• Project Manager• National Resource Manager• Senior Resource Planner• Work Deployment Officer• Team Manager & Service Consultant (Fault Reporting)